Simple Signposting to Better Health and Wellbeing
Sheffield - LEPH
Self-care and National Support Services
NATIONAL SUPPORT
Do you think the person would benefit from some further support to reduce their drinking or drug taking to 'lower risk' levels? You can make the following recommendations:
Speak to your GP or a loved one
ALCOHOL
Drinkline - The Drinkline service provides free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else`s drinking regardless of the caller`s age, gender, sexuality, ethnicity or spirituality.
Tel: 0300 1231110 (Mon-Fri 9am - 8pm, weekends 11am - 4pm).
'One You' drink less App - If the person has a smartphone they can download the 'one you' drink less app www.nhs.uk/oneyou/apps/ designed to make it easy to keep an eye on alcohol consumption and take control with daily tips and feedback.
DRUGS
Call FRANK FRANK is a national drug information service with factfiles and FAQs.
Tel: 0300 1236600 (24 hours a day, 7 days a week) or Text 82111
Narcotics Anonymous - A non-profit fellowship or society of men and women for whom drugs had become a problem. They are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only ONE requirement for membership, the desire to stop using.
Tel: 0300 9991212 (10.00am to midnight)
Local Support Services
Likewise Sheffield
Likewise is the alcohol and drug service for adults in Sheffield.
Tel: 0114 3087000
Mon-Wed & Fri (09:00-17:00)
Thursday (09:00-12:00)
Sat (09:00-12:00)
Web: https://likewisesheffield.org.uk/get-help/
The Corner, Sheffield
The service provides advice and support about drinking and drugs If you are aged between 10 and 18 and live in Sheffield. The service is free and confidential. Service can be accessed on Facebook, Twitter and Instagram.
Tel: 0114 2752051 (or WhatsApp 07570 948925) – Open Monday to Friday 9.00am -5.00pm
Address: 91 Division Street, Sheffield S1 4GE
Email: thecorner.sheffield@cgl.org.uk
Website: https://www.changegrowlive.org/the-corner-sheffield/info
Sidney Street Service – Non-Opiates Service
The Non-Opiates Drugs Service offers assessment, support and interventions to those aged 18+ and experiencing problems with non-opiate drug misuse. Non-Opiates is a term used to describe all drugs other than opiate based drugs like heroin or codeine
Tel: 0114 305 0500
Opening Hours: 9am to 5pm on Monday to Friday, with late night opening until 8pm on alternate Wednesdays and Thursdays for planned appointments.
Walk-ins will be seen up to 4.30pm.
Address: Non-opiates service, 42 Sidney Street, Sheffield S1 4RH
Website: https://www.shsc.nhs.uk/services/non-opiates-service-sheffield-treatment-and-recovery-team
Opiates Service (Sheffield Treatment and Recovery Team)
The Drug (Opiates) Service offers assessment, support and interventions to those aged 18yrs+ using any opiate drug. The service also offers a drop-in needle exchange, a specialist wound-care clinic, harm reduction advice and support.
Tel: 0114 305 0500 Open 9.00am to 5.00pm on Monday, Tuesday and Friday. On Weds and Thursdays 9.00am to 8.00pm.
Address: Sheffield Health & Social Care Opiate Service, 143-145 Fitzwilliam St, Sheffield, South Yorkshire, S1 4JP
Website: https://www.shsc.nhs.uk/services/opiates-service-sheffield-treatment-and-recovery-team
Self-care and National Support Services
NATIONAL SERVICES
If you are in danger, please dial 999 immediately or 101 in a non-emergency.
If you're unable to speak when you dial 999, use 'The Silent Solution': Wait for the operator to speak and type 55 on your keypad. This will alert the operator that you need help.
Refuge - National Domestic Abuse Helpline
Providing advice and support for women and children, against domestic violence. If you are seeking immediate support please call, support can be provided in many different languages including BSL. Any messages you send won’t leave any trace on your email and they won’t leave voicemails when calling back for safety reasons.
Telephone: 0808 200 0247 – 24 Hours
Website: Home | Refuge National Domestic Abuse Helpline (nationaldahelpline.org.uk)
Women's Aid
A national charity working to end domestic abuse against women and children. They provide online help and support to women and children suffering domestic abuse, help to access refuge accommodation, outreach services and Independent Domestic Violence Advocacy (IDVA).
Email: helpline@womensaid.org.uk
Live chat: Live Chat | Women's Aid Live Chat (womensaid.org.uk)
Website: https://www.womensaid.org.uk/
Technology Safety - A Toolkit for Survivors
Resources on this website explore technology in the context of intimate partner violence, sexual assault, and violence against women. To talk to someone who can answer your questions and support you, call the National Domestic Abuse helpline. Information includes:
- Safety tips, information, and privacy strategies for survivors on the use of technology
- Spyware and Stalkerware information
- Smartphones - Increasing privacy & responding to abuse
- Tips on being webwise when sharing personal information online
Website: https://www.techsafety.org/resources-survivors
Men's Advice Line
A confidential helpline, run by Respect, for men experiencing domestic violence from a partner or ex-partner (or from other family members). Their focus is to increase the safety of men experiencing domestic abuse (and the safety of their children).
Telephone: 0808 801 0327
Website: http://www.mensadviceline.org.uk/
Galop-LGBT+ Domestic Abuse Helpline
The Helpline Team has extensive experience in supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse. Professionals can also contact this number for advice.
Telephone: 0800 999 5428
Website: https://galop.org.uk/get-help/helplines/
Rights of Women - helping women through their rights in law
They give free legal advice and information to women in England and Wales on a wide range of issues including domestic violence, child contact, sexual violence and the criminal justice process, immigration and asylum, sexual harassment at work as well as other legal issues arising from relationship breakdown.
Telephone: 020 7490 0152 – Monday 3pm-5pm, Tuesday and Wednesday 6pm-8pm
Website: Sexual harassment at work - Rights of WomenRights of Women
Respect
Respect offer a confidential and anonymous helpline offering advice, information, and support for anyone concerned about their violence and/or abuse towards a partner or ex-partner of either sex.
Telephone: 0808 802 4040
Website: respectphoneline.org.uk
Relate
Relate can help you with pressing concerns that are affecting your relationships. This could be with your partner, a child, a family member, or friend. The service offers relationship counselling for partners and individuals, sex therapy, family counselling and counselling for children and young people.
Contact us: Find your Centre | Relate
Website: Home | Relate
Victim Support
Victim Support provide emotional and practical help to people who have been affected by domestic abuse in Devon and Cornwall. They are independent charity, and you can contact them regardless of whether you’ve contacted the police, and no matter how long ago the crime took place.
Telephone: National 0808 1689 111- 24 Hours
Devon and Cornwall: 0300 3030 554 Mon-Fri 12pm-6pm
Website: https://www.victimsupport.org.uk/
Claire's Law
This scheme enables the police to release information about any previous history of violence or abuse a person might have. Under Clare's Law you can:
- Apply for information about your current or ex-partner because you're worried they may have a history of abuse and are a risk to you
- Request information about the current or ex-partner of a friend or relative because you're worried, they might be at risk.
Please note: The Clare’s Law (DVDS) scheme does not replace: CRB (Criminal Record Bureau) Checks, DBS (Disclosure and Barring Service) checks, subject access requests or FOI requests.
Local Support Services
IDAS Sheffield
IDAS is the largest specialist charity in Yorkshire supporting anyone experiencing or affected by domestic abuse or sexual violence. Services include refuge accommodation, community based support, peer mentoring and group work. Teams of accredited specialist workers support people through the criminal justice system in addition to providing emotional support and safety planning advice.
Tel: 0808 808 2241 Monday – Friday : 8am – 7pm (not bank holidays), Saturday 9am – 5pm
Outside of these hours call the National Domestic Violence Helpline on 0808 2000 247 (available 24 hours a day, 7 days a week)
Email: help@sheffielddact.org.uk
Website: https://www.idas.org.uk/contact/ for more information including a self-referral form
Live web chat: There is a Live Chat session for Professionals from 10 am - 12 noon and an extended Live Chat from 3 pm - 6 pm for anyone who is worried about their relationship or for someone they know. Visit the website during these times and you will see a Live Chat Box appear at the bottom of the screen.
Sanctuary Scheme: IDAS provide access to the Sanctuary Scheme, a service for people who cannot leave their homes or who want to remain in their own home but fear an attack from an ex-partner or family member. It can provide home security including window and door locks, personal alarms, fire-proof letter boxes and safe rooms within the property. Tel: 0808 808 2241
Domestic abuse support in different languages: Language support is available for non English speakers If you phone the helpline and the person at the end of the phone can’t speak your language, they will arrange an interpreter. If you can, email help@sheffdap.org.uk in your language, the email will then be translated. Translated Domestic Abuse support info:https://www.sth.nhs.uk/clientfiles/File/SheffieldDomesticAbuseMultiLanguage[1].pdf
Sheffield Women’s Aid Refuge
Sheffield Women’s Aid offers safe, supportive refuge spaces for women and their children to live after leaving abusive relationships. You can contact Sheffield Women’s Aid if you are a woman (16 years+) with or without dependent children. Women and their children will be housed for up to 6 months in the most suitable accommodation for their needs. All the refuges are confidential addresses and have a range of security measures in place to help to keep you safe e.g. CCTV, door entry systems.
Refuge Referral line: 0114 2736306 Open during office hours Monday – Friday 8.30am to 5pm. In case of an emergency out of hours please call 0800 7311 689.
Email: mail@sheffieldwomensaid.org.uk
Website: https://sheffieldwomensaid.org.uk/
Ashiana Sheffield
Provide support for Black, Asian, Minority Ethnic and Refugee (BAMER) women and their children whose lives have been affected by violence and abuse to take control of their lives and move forward into healthy, stable and safer futures. Also providing outreach services to support male and female survivors of Human Trafficking across Yorkshire and Humberside.
Tel: 01142 555740 – Open Monday to Friday 9-5pm
Email: info@ashianasheffield.org
Web: http://www.ashianasheffield.org/about-us/
Clare’s Law
Clare’s Law is a domestic violence disclosure scheme, it involves the right to ask the police if your partner or a third party you are concerned about has a previous background history of violence.
The police will carry out background checks and then decide how to proceed. To make an application the person will need to attend a police station in person or contact 101 where a police officer will take the details of your enquiry.
Sheffield Police Station - Snig Hill, Sheffield S3 8LY
Opening times Monday - Friday: 8am - 8pm, Saturday: 8am - 8pm, Sunday: 8am - 8pm Bank Holidays: Open 8am - 8pm CLOSED on Christmas Day and New Year's Day
Ecclesfield Police Station - 321 The Common, Sheffield S35 9WL
Opening times Monday - Wednesday: 12pm - 8pm, Thursday - Saturday: 8am - 4pm, Sunday: Closed Bank holidays
Moss Way Police Station - Moss Way, Sheffield S20 7XX
Opening times Monday - Wednesday: 8am - 4pm, Thursday - Saturday: 12pm - 8pm, Sunday: Closed Bank Holidays
Self-care and National Support Services
National Support Services
The England Illegal Money Lending Team (EIMLT) STOP LOAN SHARKS
EIMLT is a national Trading Standards Team with a remit to prosecute loan sharks and to support victims of the crime. The team uses the Financial Services and Markets Act 2000 to obtain warrants and has the power to enter properties, seize evidence, arrest, charge and prosecute criminals acting as loan sharks. IMLT will investigate and prosecute for all crimes that are linked to illegal money lending and provide full support to victims who at the point of reporting have often reached their crisis point and urgently need the help.
Tel: 0300 555 2222 – 24 hours – report, guidance and support
Live Chat: 9am to 5pm Monday to Friday via website -
Email: reportaloanshark@stoploansharks.gov.uk
Money Helper
Free and impartial money advice, set up by government
- Advice and guides to help improve your finances
- Tools and calculators to help keep track and plan ahead
- Support over the phone and online
Tel: 0800 011 3797 Monday to Friday 8am-6pm
Web: https://www.moneyhelper.org.uk/
Email: money.enquiries@moneyhelper.org.uk
Typetalk: 18001 0800 915 4622 Monday to Friday, 8am to 6pm, Saturday, Sunday and Bank Holidays, closed
Citizens Advice Service
The Citizens Advice Service can help you to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape. Citizens Advice also offer advice on Benefits and Tax credits as it's important to make sure that you get all the help that you're entitled to
Tel: 03444 111 444 – Monday - Friday: 8am -7pm
Web: https://www.citizensadvice.org.uk/debt-and-money/
National Debtline
National Debtline has helped millions of people with their debts. They'll talk peopl through options and give clear advice on how to take back control.
Tel: 0808 808 4000 – Monday – Friday: 9am – 8pm, Saturday: 09:30 -1pm
Web: https://www.nationaldebtline.org/ web chat via the website
Monday to Friday 8am to 8pm and Saturday 8am to 4pm
PayPlan's supportive, non-judgemental team of advisers help thousands of people beat their debts every year, and treat all of their calls with the strictest confidence.
Tel: 0800 280 2816 - Monday – Friday: 8am – 8pm, Saturday 9am – 3pm
Web: www.payplan.com
Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt.
Tel: 0800 622 61 51
Web: http://www.debtadvicefoundation.org/
Credit Unions
Credit unions offer an alternative to traditional banks and building societies for saving and borrowing.
They're there to provide a financial community. Credit Unions can help those who can't get access to ordinary bank products; a lifeline in less well-off communities for people grappling with their finances.
Web: https://www.findyourcreditunion.co.uk/
Local Support Services
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Self-care and National Support Services
National Services
Stop Hate UK
Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.
Tel: 0800 138 1625 Available 24 hours a day
Text: 07717 989 025 Available 24 hours a day
Web: https://www.stophateuk.org/ To access online form and chat function available 24 hours a day
True Vision
True Vision is a police-funded web site designed to providing information about Hate Crime. The website has a range of downloadable tools (based on practice developed across policing) that can assist in developing partnerships. These products include guidance on how non-statutory groups can be engaged to establish effective partnerships.
Individuals can report incidents here which will be forwarded to the local Police and will be recorded. As long as they do not report anonymously, an officer will contact them back.
https://www.met.police.uk/tv/true-vision-report-hate-crime/
Victim Support
Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They are not a government agency or part of the police so victims don't have to report a crime to the police to get their help. They can call any time after the crime has happened.
Tel: 0808 168 9111 – free helpline available 24 hour a day
Email: supportline@victimsupport.org.uk
Web: www.victimsupport.org.uk There is an online support form on the website
Equality Advisory Support Service
The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email and video link for those who wish use British Sign Language. The service has access to advocacy services for those with mental ill health and people with a learning disability.
Tel: 0808 800 0082 Freephone number open Monday to Friday 9am to 7pm and Saturday 10am to 2pm.
Text phone: 0808 800 0084
Web: http://www.equalityadvisoryservice.com Email using form on the website
Tell Mama
A national project supporting victims of anti-Muslim hate and monitoring anti-Muslim incidents. Reports can be made via Telephone, Email, SMS, Facebook or Twitter. A trained case workers will take the issue further with individuals who connect with the service and ensure they have details to record the incident and offer the them support.
Tel: 0800 456 1226
SMS: 0115 707 0007
Email: Info@tellmamauk.org
Web: https://tellmamauk.org/
Gypsy, Roma and Traveller Support
An organisation planning to end racism and discrimination against Gypsy, Roma and Traveller people and to protect the right to pursue a nomadic way of life. They support and provide advice to individuals and families with the issues that matter most to them.
Tel: 01273 234 777 Open Monday to Friday, 10.00am to 4.30pm excluding Bank Holidays.
Web: https://www.gypsy-traveller.org/
Galop
A national charity supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse. A person can refer themselves into this services, or you can refer them. All phonelines are free to call and open Monday to Friday 10.00am-4.00pm
National LGBT+ Domestic Abuse Helpline 0800 999 5428
LGBT+ Hate Crime Helpline 0207 704 2040
National Conversion Therapy Helpline 0800 130 3335
The Beaumont Society
The Beaumont Society operates a national information line providing help and support for the transgender community. This information line contains the telephone numbers of all the societies regional organisers who are available to speak to for advice.
Tel: 01582 412220 24/7, 365 days a year
Web: https://www.beaumontsociety.org.uk/contact.html
Mermaids
Mermaids supports transgender, nonbinary and gender-diverse children and young people their 20th birthday, as well as their families and professionals involved in their care. They also offer web chat support to students up to the age of 25. Calls to Mermaids are confidential and any details recorded will not be shared with a third party.
Tel: 0808 801 0400 - Open Monday to Friday, 9am to 9pm
Web: https://mermaidsuk.org.uk/contact-us/
Respond
A national helpline and support service for people with learning difficulties who are either victims or perpetrators of sexual abuse and other trauma, and for their carers. Issues covered include bereavement, abuse, bullying, relationship and sexuality issues.
Tel: 0808 808 0700 - Freephone helpline
Email: helpline@respond.co.uk
Web: www.respond.org.uk
ARC Safety Net Resources - Disability
A link to a range of national resources related to Hate Crime and disability. All resources are free to download and use
Web: https://arcuk.org.uk/safetynet/safety-net-resources/
Local Support Services
Sheffield Safe Places
Safe Places aims to support adults who may feel vulnerable when they are out in Sheffield, including people who are victims of hate crime. If someone needs help, for example they are lost, ill or frightened then they can enter the nearest safe place to get help. There are currently 48 safe place locations in Sheffield, refer to the web link below for a full list. A person does not need to be a member of Safe Places to access these spaces.
Tel: 0114 250 5106
Email: safeplaces@heeleyfarm.org.uk
Web: https://www.safeplaces.org.uk/member-schemes/sheffield/
Victim Support South Yorkshire
Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. They provide free, confidential specialist help to support people to cope and recover to the point where they feel they are back on track with their lives. Help in other languages is available if required.
Tel: 0300 303 1976 Lines are open Monday to Friday 9am-8pm and Saturday 9am-1pm.
Out of hours Supportline: 08 08 16 89 111
Email: humbersouthyorks.vs@victimsupport.org.uk.
Web: https://www.victimsupport.org.uk/resources/south-yorkshire/
Self-care and National Support Services
National Support
STREET LINK
Street Link is a national service which can be used if you see people sleeping rough. Referrals can be made 24 hours a day using the hotline or online.
Tel: 0300 500 0914 - Although the hotline is a 24 hour service outreach teams may not be able to assist that person straight away.
Website: www.streetlink.org.uk - You need to register to access services
SHELTER
A person can contact the free Shelter helpline if they have nowhere to sleep or might be homeless soon, they have somewhere to sleep but nowhere to call home or could be at risk of harm.
Tel: 0808 800 4444 - The helpline is open 365 days a year and accessible at the following times:
8am - 8pm on weekdays
9am - 5pm on weekends
Website: https://england.shelter.org.uk/
Local Support Services
Sheffield City Council
Housing Options and Advice
We can provide advice, help and support for anyone who is homeless, could become homeless in the near future, or has a housing problem which they need help to resolve.
Tel: 0800 7311689 (8:30 to 5:00)
Tel Out of hours emergencies: 0800 7311689
Web: https://www.sheffield.gov.uk/home/housing/housing-advice-options-line
Help Us Help - Resource guide
List of sources of support including day centres and food sources, complete with map
Web: http://www.helpushelp.uk/_media/images/144.75_Here_to_Help_map(updated).pdf
Asylum seeker accommodation and support
Assist Sheffield helps destitute asylum seekers by providing accommodation, advice and other support
Tel: 0300 2010072
Web: https://www.assistsheffield.org.uk/
Housing Advice
Shelter Hub
For advice or guidance:
Tel: 0344 515 1515 between the hours of 9:00am – 5:00pm, Monday to Friday.
Ben’s CentreBen’s Centre offers a self-referral service and if accepted the homeless can attend the Day Centre at 22 Wilkinson Street between 10:30 and 14:30 Monday to Friday. Self-referrals will be booked in for an assessment within the next following days, this will consist of a few basic health questions to determine the best support they can offer alongside a friendly chat and some warm food. Professionals can refer a client by email through the website contact page.
Tel: 0114 279 9961 and 0777 189 7086
Email: benscentre@hotmail.co.uk
Website: Bens Centre
Address: 22 Wilkinson Street, Sheffield, S10 2GB
The Cathedral Archer Project, SheffieldThe Cathedral Archer Project offers a large range of services for the homeless, these include:
- Assessment and signposting to appropriate service providers
- 1:1 support
- In-house nurse and dental clinics
- Access to hot food, drinks and food parcels
- Showers and laundry
- A programme of activities to help people learn skills and enjoy new experiences
- Support to attend drug and alcoholic treatment services
- Access to computers and telephones
Tel: 0114 263 6970
Email: cap.reception@archerproject.org.uk
Website: https://www.archerproject.org.uk/
Address: Sheffield Cathedral, Church Street, Sheffield, S1 1HA (The entrance is on Campo Lane, at the back of the Cathedral. For sat nav please use S1 2EF
ASSIST - Asylum seeker accommodation and supportASSIST Sheffield helps destitute asylum seekers by providing accommodation, advice and other support. An ASSIST volunteer will talk to the individual to find out more about their situation and needs. They provide initial support and may direct people to other organisations in Sheffield which may be able to help.
Tel: 0300 2010072
Email: admin@assistsheffield.org.uk
Self-care and National Support Services
National Support Services
The NHS
It's normal for your memory to be affected by stress, tiredness, certain illnesses and medicines. But if you're becoming increasingly forgetful, particularly if you're over the age of 65, it's a good idea to talk to a GP about the early signs of dementia. Memory loss can be annoying if it happens occasionally, but if it's affecting your daily life, or it's worrying you, or someone you know, you should get help from a GP.
Website: https://www.nhs.uk/conditions/dementia/diagnosis/
The Alzheimer's Society
Alzheimer’s Society is the UK’s leading dementia charity. We campaign for change, fund research to find a cure and support people living with dementia today.
Website: https://www.alzheimers.org.uk/
The dementia guide: Living well after your diagnosis
Caring for a person with dementia: A practical guide
Tel: Dementia Connect Support Line: 0333 150 3456
Other Key links
Dementia UK - Dementia Helpline (support from dementia specialist admiral nurses): 0800 888 6678
Tide - Together In Dementia Everyday: Telephone: 0151 237 2669 Email: Carers@tide.uk.net
Carers UK- Making life better for carers: Telephone: 020 7378 4999
Self Care
We can’t change our age or our genes, and there is currently no way we can completely prevent dementia. However, there are some simple steps we can all take to help lower our risk.
Risk factors for cardiovascular disease (like high blood pressure and stroke) are also risk factors for dementia, so what is good for your heart is good for your brain. Looking after your health, cutting out smoking and being physically active on a regular basis will help lower your risk of cardiovascular disease. It’s likely you’ll be lowering your risk of dementia too, particularly vascular dementia and Alzheimer’s disease.
For good heart health:
- don’t smoke
- keep cholesterol and blood pressure under control
- be active and exercise regularly
- maintain a healthy weight
- eat a healthy balanced diet
- drink fewer than 14 units of alcohol per week.
Website: https://www.alzheimersresearchuk.org/dementia-information/reducing-the-risk/
Herbert Protocol
The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.
Carers and / or relatives and friends can complete a form in advance, including important information about the missing individual such as the contact numbers, medication needed, locations the person was last seen and so forth also a photograph can be provided.
West Yorkshire Police - The Herbert Protocol Missing Person Incident Form | West Yorkshire Police - For patients known to wander
South Yorkshire Police - Herbert Protocol - SYP (southyorks.police.uk)
North Yorkshire Police - Dementia and the Herbert Protocol - North Yorkshire Police | North Yorkshire Police
Humberside Police - The Herbert Protocol | Humberside Police
Please see below for more information and contact details in your local area.
Local Support Services
Carers Trust Sheffield Carers Centre
Carers Trust are in place to help any adult who is an unpaid carer.
Tel: 0114 272 8362
Web: Our Services | Sheffield Carers Centre
Address: Sheffield Carers Centre, Dearing House, Young Street, Sheffield S1 4UP
South Yorkshire Police
Herbert Protocol - SYP (southyorks.police.uk) - The Herbert Protocol is an initiative introduced by West Yorkshire Police and other agencies which encourages carers to compile useful information which could be used in the event of a vulnerable person going missing.
Carers, family members and friends can complete, in advance, a form recording all vital details, such as medication required, mobile numbers, places previously located, a photograph etc. In the event of your family member or friend going missing, the form can be easily sent or handed to the police to reduce the time taken in gathering this information.
Web: Herbert Protocol - SYP (southyorks.police.uk)
Young Onset Dementia hub
A new service in Sheffield for people aged under 65 with Young Onset Dementia and their family carers. It provides Young Onset Dementia specific information, advice, training, activities and groups.
Tel: 01142502850
Web: Young Onset Hub (ageuk.org.uk)
Email: Eliza.Groark@ageuksheffield.org.uk
Sheffield City Council Social Care
If you require formal care and support please contact Adult Social Care First Contact. There’s always someone there to help you 24 hours a day, 7 days a week.
Tel: 0114 273 4908
Web: Social care (sheffield.gov.uk)
Address: Sheffield City Council, Town Hall, Pinstone Street, Sheffield, S1 2HH
The Memory Service offers support to older people living in Sheffield who are experiencing memory problems.
Tel: 0114 271 8585
Web: https://www.shsc.nhs.uk/services/memory-service
Email: sheffmemory.service@shsc.nhs.uk
Address: Memory Service, Longley Centre, Norwood Grange Drive, Sheffield, S5 7JT
Age UK Dementia Advice Sheffield
A service offering specialist dementia training, guidance & support to professionals & volunteers working with people who have dementia and their families.
Tel: 0114 250 2850
Web: Dementia Advice Sheffield (ageuk.org.uk)
Email: enquiries@ageuksheffield.org.uk
Address: South Yorkshire Fire & Rescue, 197 Eyre St, Sheffield City Centre, Sheffield S1 3FG
Sheffield Directory Dementia Support
If you're living with (or supporting someone living with) memory loss or dementia in Sheffield, there's plenty of support for you, even during the current Coronavirus pandemic.
This page contains sources of emotional and practical support for your health, wellbeing and safety at this time, as well as plenty of ‘at home’ activity ideas for people with dementia.
Web: Dementia Support in Sheffield | Sheffield Directory
Deep - Sheffield Dementia Involvement Group
Sheffield Dementia Involvement Group (SHINDIG) - A city-wide involvement and influencing forum that aims to provide opportunities for people living with dementia in Sheffield (and their family carers). Around 40 people living with dementia and family members or supporters attend each SHINDIG.
Tel: 01442718445
Web: Sheffield Dementia Involvement Group (SHINDIG) - DEEP (dementiavoices.org.uk)
Email: Claire.Jepson@shsc.nhs.uk
Self-care and National Support Services
As well as local support services you may alert the individuals to a number of national support services who can assist those struggling with their mental health. There are services especially for Adults, Children, Parents, Veterans, Carers and those requiring Perinatal Support:
Samaritans - (All age groups)
Providing mental wellbeing support nationally, Including crisis support.
Tel: 116 123, open 24 hours a day, 7 days a week.
No self-referral route, signposting only. No professional referral route, signposting only.
Hub of Hope
A mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place. Enter your postcode and the website will provide you to local Mental Health support services.
No self-referral route, signposting only. No professional referral route, signposting only.
Website: https://hubofhope.co.uk
SANEline
SANEline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems. They also provide a free text-based support service called Textcare.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0300 304 7000 - 4.30pm-10.30pm each evening, every day of the year.
Website: www.sane.org.uk
SHOUT
A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. A text will prompt a conversation with trained volunteers. For individuals who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.
No self-referral route, signposting only. No professional referral route, signposting only.
Text 85258 - Available 24 hours a day
Papyrus - Suicide Prevention Charity (Young People)
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 068 41 41 Opening hours
Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
Text: 07786209697
Website: www.papyrus-uk.org
Email: pat@papyrus-uk.org
CALM
The helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 585858 Daily 17:00-00:00, 365 days a year
Website: www.thecalmzone.net
Rethink
Rethink is the largest severe mental illness charity in the UK and their information and advice service can be contacted on 0845 456 0455. The advise service offers practical help on a wide range of mental health issues. They can be contacted from 9.30am – 4pm from Monday to Friday.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0300 304 7000 - 9.30am – 4pm from Monday to Friday.
Website: https://www.rethink.org/
Young Minds UK
Mental Health support for children and young people.
Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis.
If you need urgent help, text YM to 85258. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
Web: https://youngminds.org.uk/
Support Services - Adults
Adults can self-refer to Improving Access to Psychological Therapies (IAPT) services. IAPT is a national NHS programme, which offers evidence based psychological therapies or interventions approved by the National Institute of Health and Clinical Excellence (NICE). IAPT is primarily for treating people with mild to moderate mental health issues such as anxiety disorders, depression and post-traumatic stress disorder.
IAPT treatments are delivered via a stepped care model where patients are initially offered low intensity therapies, such as computerised cognitive behavioural therapy (cCBT) and guided self-help. If these treatments are unsuccessful, or not appropriate for individuals, higher intensity therapies are utilised and include one to one cognitive behavioural therapy (CBT) or interpersonal therapy (IPT). Please see local support and contact details for further information.
Support Services - Veterans
Veterans Combat Stress is the UK's leading mental health charity for veterans. They offer free, confidential 24-hour support to Service and ex-Service personnel who are experiencing mental health issues, including feeling suicidal.
Tel: 0800 138 1619
Web: https://www.combatstress.org.uk/help-you
Support Services - Perinatal
PANDAS Foundation
The PANDAS Foundation is here to help support and advise any parent who is experiencing a perinatal mental illness. We are also here to inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.
Tel: 0843 2898401 (0900 - 2000 hrs, 7 days per week)
Web: http://www.pandasfoundation.org.uk/
Support Services - Carers
The Carers Trust
It is important that you take care of your own health, even if you are busy looking after someone else's health. Being healthy is not only important for you, but it also helps the person you care after too. The website contains some helpful guides on relationship management and information on self-care and respite care.
Support Services - Children and Young People
Children and Young People can contact the 'The Mix which is a leading support service that can help young people to take on any challenge they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs.
- Tel: 0808 0808 4994 (Freephone)
- Web: http://www.themix.org.uk/
For Parents
YoungMinds run a free, confidential parents helpline, which parents/careers can call if they are worried about how a child or young person is feeling or behaving. They also run a group called Parents Say, for parents whose children are accessing Child and Adolescent Mental Health Services.
Web: https://youngminds.org.uk/
Local Support Services
Sheffield Health and Social Care NHS Foundation Trust - Single Point of Access (18+)
If an individual is in mental health crisis, needs urgent help and doesn’t have details for a Care Co-Ordinator you can contact the Single Point of Access. If you call the number and can't get through to the team straight away please leave them a message and one of the team will get back to you as soon as possible. They are available 24 hours a day, seven days a week.
Tel: 0808 196 8281 (calls are free from a landline or mobile) or 0114 226 3636.
Web: https://www.shsc.nhs.uk/urgent-help
Sheffield’s Child And Adolescent Mental Health Service (CAMHS)
CAMHS provides a specialist service for children and young people up to the age of 16 with a range of difficulties that are seriously impacting their mental health and emotional wellbeing. Patients can be seen and helped in a number of ways from consultations through to staying at their inpatient facilities. They also have a 24 hour, seven-day-a-week psychiatric on-call service. Referrals are through a GP, educational psychologist, social worker and paediatricians.
Tel: 0114 226 2348 Centenary Community CAMHS
Tel: 0114 305 3106 North & West Sheffield and Beighton Community
Email: camhsspa@nhs.net
Website: https://www.sheffieldchildrens.nhs.uk/services/camhs/
Sheffield Helpline (Age 16+)
A telephone support service for anyone affected by mental health issues. Please note: the helpline is operated by the staff at the crisis accommodation. This means that there may be times that staff are unable to answer immediately. Please try again if you don’t get through right away.
Tel: 0808 801 0440 – This service runs 24 hours a day, 7 days a week.
Website: https://www.rethink.org/help-in-your-area/services/advice-and-helplines/sheffield-helpline/
Sheffield Mental Health Guide
An online one-stop-shop for information about mental health services in Sheffield. Advice on how to get urgent help and what to do in a crisis. Service directory of support and groups. A to Z of mental health. Advice on your wellbeing and self-care. Events, groups and activities.
Tel: (0114) 273 7009 - Monday to Friday 9.00am-5.00pm
Email: mhguide@sheffieldflourish.co.uk
Website: www.sheffieldmentalhealth.org.uk/
Sheffield Mind
Sheffield Mind offers a wide choice of services available to anyone in Sheffield. These range from counselling and psychotherapy, one to one support, bespoke training and informal peer support. See the website for a full list and description of our services, some of which are listed below:
Tel: 0114 258 4489
Email: info@sheffieldmind.co.uk
Web: http://www.sheffieldmind.co.uk/
Sheffield Mind Magpies: service for people with hoarding disorder. Tel: 0114 258 4489 ext 100, 9am-5pm. Email: magpie@sheffieldmind.co.uk
Keeping Families in Mind: counselling & group work for adult relatives of serving military personnel (S.Yorks-wide). Tel: 0114 258 4489, 9am- 5pm Email: kfim@sheffieldmind.co.uk
Age Better: counselling for over 50s who are isolated / lonely – Tel: 0114 258 4489 ext 106/105, 9am-5pm Email: Therapy@sheffieldmind.co.uk
General counselling: for adults – Tel: call 0114 2584489, 9am-5pm Email: therapy@sheffieldmind.co.uk - **Please note we are unable to accept further referrals for this service at the current time.**
LiveWell in the Community (18+): Provides supported accommodation for adults with mental health issues who have eligible social care support needs and require intensive support to develop their independent living skills. Tel: 0114 2900 321, 9am-5pm. Email: livewellinthecommunity@syha.co.uk
Springboard: An informal peer support group designed to help people get the support and advice they need to make progress in their recovery. In person service is suspended for the time being due to Covid 19 pandemic. Further updates will be provided on the website with details as things change. However, there is a virtual Springboard, via Zoom and they are available for calls and emails, which Tel: 0114 258 4489, 10-4pm Email: teresa.ravenshaw@sheffieldmind.co.uk
ManKind: Peer support group for men. Tel: 0114 258 4489, 9am-5pm Email: haeran.young@sheffieldmind.co.uk
The Let’s Talk Directory - Children and Young People
An online directory which lists the various services available to support children and young people’s mental health in Sheffield.
Website: https://sheffield.citizenspace.com/ccg-sheffield/letstalkdirectory/
Self-care and National Support Services
NATIONAL SERVICES
Migrant Help
Migrant Help protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. Core services include Asylum Support, and those seeking asylum in the UK can come to MH to seek help with applying for accommodation and financial support, to report issues with asylum accommodation, and any other advice needed. MH can advise individuals in their language on issues such as:
- Accessing healthcare
- How to claim asylum
- Applying for asylum support including accommodation
- Notifying the Home Office if your circumstances change
- Finding legal representation
Tel: 0808 8010 503. A free asylum helpline available 24 hours a day
Web: http://www.migranthelpuk.org
Refugee Council
Refugee Council stand up for the rights of refugees and people seeking asylum – exploring the issues that affect them, informing the public, and working for fairer government policy. They provide specialist mental health support to help refugees to rebuild their lives using the resilience, strength and skills acquired on their journeys. Experienced and highly qualified therapists apply a range of evidenced-based and best practice approaches.
Tel: 0207 346 6700 Office hours
Web: https://www.refugeecouncil.org.uk/
Translated health information for migrants
Provides a list of translated information on a range of health and wellbeing subjects, translated into over 60 languages. All information targets migrant communities and subjects include:
- How to register with a GP and book a COVID-19 vaccine
- COVID-19 vaccine information
- Flu vaccine information
- Infographics: Coronavirus overview and self-care
- Infographics: Migrants’ right to healthcare
- Keeping young people healthy
- Six steps to improve your wellbeing
Web: https://www.doctorsoftheworld.org.uk/translated-health-information/
Patients Not Passports
A toolkit designed to support you in advocating for people facing charges for NHS care, and in taking action to end immigration checks and upfront charging in the NHS.
Website: https://patientsnotpassports.co.uk/
Praxis
Praxis provide expert support to migrants and refugees in the UK. They are a leading expert in finding pathways out of destitution and supporting migrants facing homelessness, as well as survivors of trafficking and domestic violence and young people. They provide free immigration advice over the phone. Support includes securing rights, safe housing, influencing and advocacy and interpreting and training.
Tel: 020 7749 7608 or 020 7749 7605 - Wednesday from 2pm to 4pm and Thursdays from 10am to 12.30pm.
Web: https://www.praxis.org.uk/
The Joint Council for the Welfare of Immigrants
JCWI provide free legal advice to asylum seekers and refugees at all stages of the legal process, including:
- Applications to the Home Office
- Entry Clearance
- Appeals
- Judicial Review
If you are in the UK without status and need free and confidential legal advice, call the helpline:
Tel: 020 7553 7470. Open Mondays, Tuesdays and Thursdays between 10am and 1pm.
Web: https://www.jcwi.org.uk/
Local Support Services
HARP (Health Access for Refugees Programme) Sheffield
HARP aims to support people seeking asylum and refugees to access health services. They have volunteers, who speak many languages, who can befriend clients on a weekly basis. They also run many zoom activities include ESOL (English for Speakers of Other Languages) for Health, a health conversation group, pilates and art therapy. They can top up people’s phone by £20 a month if needed to help them access HARP activities.
Tel: Rose McCarthy 07393 011902
Email: Rose.McCarthy@refugeecouncil.org.uk
Address: The Refugee Council, 23 Queen's Road, Barnsley, South Yorkshire, S71 1AN
Address: Refugee Council, The Exchange Brewery, 2 Bridge Street, Sheffield S3 8NS
The Refugee Council, Sheffield
Refugee Council stand up for the rights of refugees and people seeking asylum – exploring the issues that affect them, informing the public, and working for fairer government policy. They provide specialist mental health support to help refugees to rebuild their lives. Experienced and highly qualified therapists apply a range of evidenced-based and best practice approaches including:
- One-to-one counselling, giving individuals intensive support to heal in a safe, private space
- Health and wellbeing workshops
- Psychosocial groups where refugees have opportunities to come together, explore their own experience and share them with their peers
- Intensive casework and crisis intervention when they are at greatest risk of harm
Tel: 0114 399 0800 – Open 9am to 5pm – Monday to Friday
Address: The Exchange Brewery, 2 Bridge St, Sheffield S3 8NS
Website: https://www.refugeecouncil.org.uk/
Refugee Integration Service
The RIS offers individual support for new refugees in Barnsley, Bradford, Calderdale, Doncaster, Hull, Kirklees, Leeds, North East Lincolnshire, Rotherham, Sheffield, and Wakefield. The programme is helping new refugees learn how to access services and integrate with their communities. Includes health and wellbeing services.
Tel: 0113 378 8188 – Open 9am to 5pm – Monday to Friday
Email: integration@migrationyorkshire.org.uk
Website: www.migrationyorkshire.org.uk/integration
Ashiana Sheffield
Provide support for Black, Asian, Minority Ethnic and Refugee (BAMER) women and their children whose lives have been affected by violence and abuse to take control of their lives and move forward into healthy, stable and safer futures. Also providing outreach services to support male and female survivors of Human Trafficking across Yorkshire and Humberside.
Tel: 01142 555740 – Open Monday to Friday 9-5pm
Email: info@ashianasheffield.org
Web: http://www.ashianasheffield.org/about-us/
Self-care and National Support Services
Self Care
Although most people need some kind of social contact to maintain good mental health, everyone has different social needs. The person may be someone who is content with a few close friends, or they may need a large group of varied acquaintances to feel satisfied.
State that the simplest way to ease feelings of loneliness can be to try to meet more, or different, people.
- Can they think of anything they are interested in, a class or a group they have heard of, that could help connect them with new people? See Useful contacts for ideas of how to find groups. The Red Cross Connecting Communities team can help you connect with your local community and meet new friends.
- Volunteering is a good way of meeting people. Helping others can also really help improve mental health. See useful contacts for organisations that can help someone find local volunteering opportunities.
- Join an online community. See useful contacts for some suggestions.
Loneliness in Older People
The Silver Line - A free confidential helpline providing information, friendship and advice to older people. The Silver Line can also put people in contact with community activities in your local area.
Tel: 0800 470 8090 - Open 24 hours a day, every day of the year.
Website: https://www.thesilverline.org.uk/
AGE UK - This organisation has a a befriending service to support loneliness in later life, this is where a volunteer visits an older person once a week in their own home. There is also telephone befriending, where a volunteer befriender will phone an older person.
Website: https://www.ageuk.org.uk/services/befriending-services/ Click on befriending services and input postcode of individual to find local Age concern services.
Reengage: https://www.reengage.org.uk/ works with people aged 75 and over who live alone; those who are especially vulnerable to loneliness. Call our freephone number 0800 716 543 Email info@reengage.org.uk
NHS Choices has a range of advice on Loneliness including volunteering, continuing education and how to engage with social media and computers.
Loneliness in Younger People
It is recognised that Loneliness is not something that is exclusive to older adult, indeed many younger adults in particular can experience loneliness and a recent report from the office for national statistics highlighted Britain as the loneliest capital of Europe.
The Samaritans are available around the clock, 24 hours a day, 365 days a year. This number is FREE to call on 116 123
GET CONNECTED - A free confidential helpline for young people, where people can seek help with emotional and mental health issues often linked to loneliness.
Tel: 0808 808 4994 - The service is available 365 days a year and young people can get in touch by phone, webchat, email, text message or use the online help directory, WebHelp 24/7.
Website: https://rethinkyourmind.co.uk/get-connected/
It doesn’t really matter who you talk to first. Some ideas would include: a friend, family member, anonymous listening service like Samaritans, student union welfare rep, personal tutor, students support services staff member, counsellor, or doctor. Decide who is the best person for you to talk to first. Be realistic about what each person can offer. If it doesn’t work out, try someone else. Talk to more than one person.
Local Support Services
Age Better, Sheffield
Age Better is a partnership of individuals and organisations who work together across sheffield to tackle loneliness and isolation for people aged 50 and over.
Tel: 0114 2900 294, Monday to Friday 9.00am-5.00pm
Email: agebettersheff@syha.co.uk
Address: Age Better in Sheffield, 152 Rockingham Street, Sheffield S1 4EB
Website: https://agefriendlysheffield.org.uk/about-age-friendly-sheffield/who-are-age-better-in-sheffield/
Men in Sheds Men's Sheds are community spaces for men to connect, converse and create, The activities are often similar to those of garden sheds, for groups of men to enjoy together and could be woodworking, cycle repairs, gardening, furniture renovation etc, depending on what the group is interested in. They are great places to spend time with others making social connections and are supportive of people with long term health conditions.
Tel: 0300 772 9626 (9am-5pm Monday to Friday)
Email: admin@ukmsa.org.uk
For more information on the location and contact details for Men's Sheds your local area see: https://menssheds.org.uk/find-a-shed/
Local Shed
S13 Community Garden, Stradbroke Drive, Sheffield S13 8SE - 07973 837664 - HelenEadon@TheLinkCommunity.org
Access Ambassadors
Help on journeys, getting to appointments and being more active. Company to get out of the house and socialise with other people, using public transport or just a walk around your local area.
Tel: Adam Batty (0114) 290 0250
Email: a.batty@syha.co.uk
Peer Mentor
Chance to talk to a fellow older person about how you’re feeling, and how they coped. A mentor will listen and advise on ways to continue and cope with things.
Tel: Rebecca Lawson (0114) 290 0250
Email: Rebecca.lawson@soarcommunity.org.uk
Wellbeing Practitioners (aged 50+)
Intensive counselling for people 50+ who have low mental wellbeing, so they can return to socialising with others.
Tel: 0114 258 4489 ext 106/105
Email: Therapy@sheffieldmind.co.uk
Website: https://www.sheffieldmind.co.uk/age-better-wellbeing-practitioners
Friendly Visiting Service
Service offering regular visits from the Sheffield Churches Council for Community Care, to enhance the quality of older people aged 65+.
Tel: (0114) 250 5292
Email: mail@scccc.co.uk
Website: www.scccc.co.uk
Telephone Link for Carers (TLC)
Offers isolated carers a friendly chat and emotional support. A trained volunteer can call you every couple of weeks if you don’t have the energy to meet others or leave the house.
Tel: Jan (0114) 278 8942
Website: www.sheffieldcarers.org.uk
Community Resources: Sheffield Directory – Loneliness and Isolation
Mankind Men's Group
An informal support group for men facilitated by staff / volunteers with the aim of encouraging men to meet, talk, share experiences, support each other and make friends. The group runs via Zoom from 5.00 - 6.45pm every Thursday evening.
Tel: 0114 258 4489, Monday to Friday, 9.00am-5.00pm
Self-care and National Support Services
If there is no immediate risk to the individual you may encourage them to contact:
Samaritans - (All age groups)
Offering listening and support to people and communities in times of need and crisis and confidential suicide prevention advice.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 116 123, open 24 hours a day, 7 days a week.
Papyrus - Suicide Prevention Charity (Young People)
Confidential support and advice service for under 35s who are experiencing thoughts of suicide or who are concerned about a young person thinking about suicide.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 068 41 41 Opening hours
Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
Text: 07786209697
Website: www.papyrus-uk.org
Email: pat@papyrus-uk.org
SANEline
SANEline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems. They also provide a free text-based support service called Textcare.
Tel: 0300 304 7000 - 4.30pm-10.30pm each evening, every day of the year.
Textcare: sane.org.uk/what_we_do/support/textcare
Website: www.sane.org.uk
Rethink
Rethink is the largest severe mental illness charity in the UK and their information and advice service offers practical help on a wide range of mental health issues.
Tel: 0808 801 0525 - 9.30am – 4pm from Monday to Friday.
Website: https://www.rethink.org/
SHOUT
A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. A text will prompt a conversation with trained volunteers. For individuals who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.
Text 85258 - Available 24 hours a day
MIND
'The charity for better mental health' has an extensive range of self help resources available.
Tel: 0300 123 3393 9.00-5.00pm for information.
Website: https://www.mind.org.uk/
Andy's Man Club
Provides a weekly talking group, a place for men to talk about issues/problems they have faced or are currently facing. They have clubs in locations all over Yorkshire and the Humber and there is a national online group for those outside of the catchment areas.
For information about how to connect with clubs please email info@andysmanclub.co.uk and the team will be able to assist.
Website: https://andysmanclub.co.uk/
Mindwell
Mindwell is a mental health website providing useful information about how to take care of your mental wellbeing and providing a range of self-help techniques. Although some resources are Leeds focussed much of the content has universal application.
Website: https://www.mindwell-leeds.org.uk/
Local Support Services
Sheffield Health and Social Care NHS Foundation Trust - Single Point of Access (18+)
If an individual is in mental health crisis, needs urgent help and doesn’t have details for a Care Co-Ordinator you can contact the Single Point of Access. If you call the number and can't get through to the team straight away please leave them a message and one of the team will get back to you as soon as possible. They are available 24 hours a day, seven days a week.
Tel: 0808 196 8281 (calls are free from a landline or mobile) or 0114 226 3636.
Website - https://www.shsc.nhs.uk/services/single-point-access
Samaritans Sheffield
Tel: 116 123 (free from any phone) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/sheffield-samaritans
Address: 272 Queens Road, Sheffield, South Yorkshire S2 4DL
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Monday to Sunday - 10:00am - 8:00pm
Amparo, South Yorkshire
Amparo is a service that provides support for anyone affected by suicide in South Yorkshire. DUE TO SOCIAL DISTANCING REQUIREMENTS, AMPARO IS CURRENTLY BEING OFFERED VIA TELEPHONE OR VIDEO LINK. Services include:
- One to One individual support
- Help with any media enquiries
- Practical support dealing with Police and Coroners
- Help overcoming the isolation experienced
- Contacting and signposting to local services
Tel: 0330 088 9255
Email: amparo.service@listening-ear.co.uk
Twitter: @AMPARO_LEM
Website: https://amparo.org.uk/our-locations/south-yorkshire/