Mental Wellbeing
Mental wellbeing describes a mental state - how an individual is feeling and how well they can cope with day-to-day life. Mental wellbeing is dynamic, it can change from moment to moment, day to day, month to month or year to year.
If anyone experiences low mental wellbeing over a long period of time they are more likely to develop a mental health problem. If someone already has a mental health problem, they are more likely to experience periods of low mental wellbeing than someone who hasn't. But that doesn't mean the person won't have periods of good wellbeing.
The Very Brief Intervention (VBI) pages below recognise the perception that it can be difficult to start a conversation about a persons Mental Wellbeing. The following VBI uses advice from 'Time to Change' which is led by Mind and Rethink Mental Illness.
Mental health can be impacted at any time in a persons life and there are many factors that might negatively impact mental wellbeing whether this is from a relationship breakdown, a bereavement, financial worries and poverty, substance misuse and abuse.
There is no doubt that the impact and experience of the coronavirus (COVID-19) outbreak has negatively impacted the mental health and wellbeing of the population so it it is more important than ever to reach out and offer support.
Your interaction can make a big difference.
Very Brief Intervention
Ask
CRISIS ENCOUNTERS
What can we do to help and support you?
Are you under the care of a GP or other health professionals?
Do you want us to call anyone on your behalf?
Are you taking any medication?
Have you consumed drugs/alcohol?
NON CRISIS ENCOUNTERS
How are you?
How are you feeling at the moment?
What’s been happening for you recently?
You mentioned you are feeling low, why do you think that is?
What have you been doing to make yourself feel better?
What more would you like to do or do more of that would help?
Reflect back what has been said to you; “you said you have not been sleeping well, tell me a bit more about that?
It may be worth asking about the causes and what could possibly be done to address them e.g. debt management, housing support, stress management.
Assist
What you can do to help depends on the particular circumstances and needs of the individual. Do they need immediate medical attention or referral to Mental Wellbeing services?
If you are worried that this person is in crisis or suicidal, please refer to the Suicide Prevention topic where you will find guidelines about police response
The police have various legal obligations to safeguard and protect people in crisis from harm (not criminalising them):
In some circumstances officers have the power to detain people under Section 136 of the Mental Health Act. This is a preserved power for constables which states:
“If a person appears to a constable to be suffering from mental disorder and to be in immediate need of care or control, the constable may, if he thinks it necessary to do so in the interests of that person or for the protection of other persons — (a) remove the person to a place of safety within the meaning of section 135, or (b) if the person is already at a place of safety within the meaning of that section, keep the person at that place or remove the person to another place of safety.”
Prior to using 136 officers should, unless circumstances dedicate otherwise, consult mental health services as to its use. The detained person will then hopefully via ambulance be conveyed to a place of safety, typically a mental health setting (136 unit) for assessment. Persons of concern may also be taken voluntarily to a decisions unit with use of S136 in particular circumstances but again this be based on the advice of MH colleagues.
Legislation prevents officers from using custody in albeit extreme circumstances, as it is not deemed a suitable environment for those in mental health crisis. If custody is used, escalation processes will be instigated to get that person out of custody as soon as possible following assessment.
If they are not in immediate crisis, give reassurances that there are lots of sources of support available
Please click on the below regional links for information about Mental Wellbeing support services relating to your locality.
For non crisis encounters you may want to talk about the Five Ways to Wellbeing. The mental health equivalent to the dietary advice to have ‘5 a day’ fruit and vegetables for physical health.
1. Connect - With the people around you. With family, friends, colleagues and neighbours. At home, work, school or in your local community.
- As being well connected is good for your mental wellbeing… Is there anything you could be doing more of?
- Can you think of connections that you would like to make or remake?
2. Be Active - Go for a walk or run. Step outside. Cycle. Play a game. Garden. Dance. Exercising makes you feel good. Most importantly, discover a physical activity that you enjoy; one that suits your level of mobility and fitness.
- What activities do you engage in on a regular basis? How would I like to develop this?
- Are there any minor adjustments you can make in your life that can help you to be more active?
3. Take Notice - Be curious. Catch sight of the beautiful. Remark on the unusual. Notice the changing seasons. Savour the moment, whether you are on a train, eating lunch or talking to friends.
- How can you practice slowing down and pausing more often?
- What difference will incorporating this into your daily life make?
4. Keep Learning - Try something new. Rediscover an old interest. Sign up for that course. Take on a different responsibility at work. Fix a bike. Learn to play an instrument or how to cook your favourite food. Set a challenge you will enjoy achieving.
- What would you like to learn about? What interests you? What do you value? What would you find useful?
- What do you need to do to make learning something you look forward to?
5. Give - Do something nice for a friend, or a stranger. Thank someone. Smile. Volunteer your time. Join a community group. Look out, as well as in.
- Do you notice what it’s like for you when you give to others?
- What else could you give others that you hadn’t thought of before?
Act
As well as local support services you may alert the individuals to a number of national support services who can assist those struggling with their mental health. There are services especially for Adults, Children, Parents, Veterans, Carers and those requiring Perinatal Support:
Samaritans - (All age groups)
Providing mental wellbeing support nationally, Including crisis support.
Tel: 116 123, open 24 hours a day, 7 days a week.
No self-referral route, signposting only. No professional referral route, signposting only.
Hub of Hope
A mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place. Enter your postcode and the website will provide you to local Mental Health support services.
No self-referral route, signposting only. No professional referral route, signposting only.
Website: https://hubofhope.co.uk
SANEline
SANEline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems. They also provide a free text-based support service called Textcare.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0300 304 7000 - 4.30pm-10.30pm each evening, every day of the year.
Website: www.sane.org.uk
SHOUT
A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. A text will prompt a conversation with trained volunteers. For individuals who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.
No self-referral route, signposting only. No professional referral route, signposting only.
Text 85258 - Available 24 hours a day
Papyrus - Suicide Prevention Charity (Young People)
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 068 41 41 Opening hours
Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
Text: 07786209697
Website: www.papyrus-uk.org
Email: pat@papyrus-uk.org
CALM
The helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 585858 Daily 17:00-00:00, 365 days a year
Website: www.thecalmzone.net
Rethink
Rethink is the largest severe mental illness charity in the UK and their information and advice service can be contacted on 0845 456 0455. The advise service offers practical help on a wide range of mental health issues. They can be contacted from 9.30am – 4pm from Monday to Friday.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0300 304 7000 - 9.30am – 4pm from Monday to Friday.
Website: https://www.rethink.org/
Young Minds UK
Mental Health support for children and young people.
Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis.
If you need urgent help, text YM to 85258. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
Web: https://youngminds.org.uk/
Support Services - Adults
Adults can self-refer to Improving Access to Psychological Therapies (IAPT) services. IAPT is a national NHS programme, which offers evidence based psychological therapies or interventions approved by the National Institute of Health and Clinical Excellence (NICE). IAPT is primarily for treating people with mild to moderate mental health issues such as anxiety disorders, depression and post-traumatic stress disorder.
IAPT treatments are delivered via a stepped care model where patients are initially offered low intensity therapies, such as computerised cognitive behavioural therapy (cCBT) and guided self-help. If these treatments are unsuccessful, or not appropriate for individuals, higher intensity therapies are utilised and include one to one cognitive behavioural therapy (CBT) or interpersonal therapy (IPT). Please see local support and contact details for further information.
Support Services - Veterans
Veterans Combat Stress is the UK's leading mental health charity for veterans. They offer free, confidential 24-hour support to Service and ex-Service personnel who are experiencing mental health issues, including feeling suicidal.
Tel: 0800 138 1619
Web: https://www.combatstress.org.uk/help-you
Support Services - Perinatal
PANDAS Foundation
The PANDAS Foundation is here to help support and advise any parent who is experiencing a perinatal mental illness. We are also here to inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.
Tel: 0843 2898401 (0900 - 2000 hrs, 7 days per week)
Web: http://www.pandasfoundation.org.uk/
Support Services - Carers
The Carers Trust
It is important that you take care of your own health, even if you are busy looking after someone else's health. Being healthy is not only important for you, but it also helps the person you care after too. The website contains some helpful guides on relationship management and information on self-care and respite care.
Support Services - Children and Young People
Children and Young People can contact the 'The Mix which is a leading support service that can help young people to take on any challenge they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs.
- Tel: 0808 0808 4994 (Freephone)
- Web: http://www.themix.org.uk/
For Parents
YoungMinds run a free, confidential parents helpline, which parents/careers can call if they are worried about how a child or young person is feeling or behaving. They also run a group called Parents Say, for parents whose children are accessing Child and Adolescent Mental Health Services.
Local Support and Contact Details
South West Yorkshire Partnership NHS Foundation Trust - Barnsley Crisis support (Self Referral or GP)
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day, 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below.
In Barnsley 24/7 open access to mental health services:
Adults (aged 18+) – 01226 645000
Children and young people (CAMHS) –01226 644829
People with a learning disability - 01226 645237
Email: barnsleyIAPT@swyt.nhs.uk
South West Yorkshire Partnership NHS Foundation Trust - Barnsley IAPT (Self Referral or GP)
This is a free NHS service and the mental health team provide access to psychological therapy and recovery focused treatment for people who need it. IAPT offer an initial assessment lasting up to 45 minutes, this may be carried out over the phone or in a GP surgery. They have clinics in centres around Barnsley.
Tel: 01226 644900 - Monday to Friday 9.00am – 5.00pm
Web: https://www.barnsleyiapt.co.uk/
Rotherham and Barnsley Mind
Rotherham & Barnsley Mind is an independent local provider of high quality mental health services in Rotherham, Barnsley and its surrounding areas. To make a self-referral or to refer on the behalf of someone else, please contact the following numbers. The service will take your details and offer you an assessment soon after.
Rotherham: 01709 919929 Barnsley: 01226 211188 - Monday to Friday 9.00am-4.00pm.
For urgent attention you can contact the Crisis Team:
Rotherham: 01709 302670 Barnsley: 01226 248610
Email: contactus@rbmind.co.uk
Web: www.rbmind.co.uk
Tads Wellbeing Centre - (Children & Young People)
Offering wellbeing support and therapy for children and young people in Barnsley.
The centre is currently closed due to Covid-19 but Staff are working from home and can be contacted
email: admin@tadsbarnsley.co.uk facebook: TADSBarnsley twitter: TADS123456 or instagram: TADS123456 or on the contact us page on the website.
Monday to Thursday 12.30pm to 6.30pm, 1:1 messenger appointments are available.
Tel: 01226 872120 for service updates
Text: Young Person Confidential Line 07541 301982
Email: admin@tadsbarnsley.co.uk
Web: http://www.tadsbarnsley.co.uk/
Barnsley Council Self neglect and Hoarding Services
The Council Housing team can support anyone displaying hoarding behaviours regardless of the property tenure or location where the behaviour is impacting negatively on the person’s health and wellbeing, living conditions or affecting a neighbouring home.
Tel: Housing Options team on 01226 773870 or freephone 0808 196 3530 (9am to 5pm Monday to Thursday, 9am to 4.30pm Friday) out of hours you can phone 01226 787789.
Web: https://www.barnsley.gov.uk/services/housing/self-neglect-and-hoarding/
First Response service (24/7) for urgent help for people who live in Bradford, Airedale, Wharfedale or Craven
Run by Bradford District Care NHS Foundation Trust, the First Response crisis service offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis.
We are still here to support you, but to help us to continue to protect individuals in our care, our staff and our wider communities, and to limit the spread of COVID-19 coronavirus, we are offering more help over the phone during the coronavirus outbreak for people who need urgent mental health support.
Tel: 0800 952 1181 – 24 hours a day, 7 days a week
Web: https://www.bdct.nhs.uk/services/first-response/
MyWellbeing IAPT Service (Self Referral or via GP)
MyWellbeing IAPT Service is a free NHS service to help people manage everyday problems such as feeling low, having problems sleeping, feeling anxious and experiencing stress. MyWellbeing college can provide information on a range of services that are offered within Bradford, Airedale, Wharfedale or Craven.
All appointments are currently by telephone or video calls. The service also offers online courses and have introduced a series of interactive webinars to help if an individual is experiencing anxiety or low mood.
Tel: 0300 555 5551 (press option 3) Open 9.00am -5.00pm
Web: https://bmywellbeingiapt.nhs.uk/
Child and Adolescent Mental Health (CAMHS)
CAMHS help children and young people in the local area who may be having problems. CAMHS supports children and young people from pre-school years up to 16 years of age, (or up to 18 years of age if still in school) where there are severe and long standing concerns about emotional well-being and behaviours.
There are two main sites in the Bradford area:
- Fieldhead in Bradford. Tel: 01274 723 241
- Hillbrook in Keighley. Tel: 01535 661 531
Both open Monday to Friday, 9.00am – 5.00pm.
Website: https://www.bdct.nhs.uk/services/child-adolescent-mental-health-camhs/
Andy's Man Club
Andy's Man Club provides a weekly talking group, a place for men to come together in a safe environment, in person or online, to talk about issues/problems they be have faced or are currently facing. Meets Every Monday at 7PM - Except Bank Holidays at Dancestars Studio, 114 Sunbridge Road, Bradford, BD1 2NE.
To contact group organisers email: info@andysmanclub.co.uk
Single Point of Access (SPA) - Calderdale and Kirklees
The Calderdale and Kirklees Single Point of Access team (SPA) ensures that all urgent and routine referrals for Trust mental health services from GPs, and other statutory and third sector referrals are processed and responded to in a timely way, following a triage process.
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day, 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below.
In Calderdale 24/7 open access to mental health services:
Adults (aged 18 +) – 01924 316830
Children and young people (CAMHS) – 01422 300001
People with a learning disability 07795 884879
South West Yorkshire Partnership NHS Foundation Trust - (Self-Referral or via GP)
Calderdale Improving access to Psychological Therapies (IAPT) Services offers CBT and counselling support on a one to one, group and telephone contact basis. For people suffering with mild depression, panic, anxiety, stress, trauma, OCD and sleeping problems.
Tel: 01484 343700 Monday to Friday 8.00am-8.00pm
Email: IAPT.Admin@swyt.nhs.uk
Web: https://www.southwestyorkshire.nhs.uk/services/improving-access-to-psychological-therapies-iapt/
Healthy Minds
Not part of the NHS, Healthy Minds' services are an alternative for some people , and you can come to Healthy Minds for additional support if you are receiving treatment elsewhere. The service offers peer support groups , activities, courses and workshops, alongside support for other issues that can affect mental health, like financial problems and employment.
Tel: 01422 345154 - 9.00am to 10.30pm
Email: info@healthymindscalderdale.co.uk
Web: http://www.healthymindscalderdale.co.uk/services.html
Open Minds Partnership - Younger people
This is a partnership between various mental health and wellbeing services in Calderdale to work together in providing the best help and support from children and young adults aged 0-25. For further information please follow the website:
Website: http://www.openmindscalderdale.org.uk/
Rotherham, Doncaster and South Humber NHS Foundation Trust
If you have concerns about an individual's immediate health and they are already registered with one of the Trust services then please use the following contact methods to get them the help they need:
During Office hours
- Phone Mental Health Access Team/Single Point of Contact on 01302 566999
- Phone their care coordinator / lead professional or other mental health worker
- Phone their GP
Outside Office hours
Please phone RDaSH teams for crisis support, on the number below:
Doncaster – Freephone 0800 804 8999
One of the trained call handlers will signpost you to the most appropriate service depending on the level of need. This may include out of hours GP, a voluntary organisation or the Access/Crisis Team
Doncaster Talking Shop and the Improving Access to Psychological Therapies (IAPT) Service (Self referral or via GP)
The Talking Shop in Doncaster and IAPT service offers advice and psychological therapy which gives people the opportunity to browse information on mental health issues and gain knowledge about the therapies offered by the RDaSH Trust. Since the pandemic Doncaster Talking Shop and IAPT long term conditions service have changed all appointments to telephone/ video conferencing or Mind district online therapy programme. Referral processes for both teams remain the same.
- Talking Shop self-referrals via Tel: 01302 565556 or 01302 565650 - Our phone lines are open 9am to 5pm, Monday to Friday, but outside of these times you can leave us a voicemail and we will get back to you.
- IAPT long term conditions is via Single Point of Access on Tel: 01302 566999
- Direct office number is Tel: 01302 379563 for any other queries.
Doncaster IAPT does not provide a crisis response service, and if you need urgent support then please contact one of the following, available 24 hours a day, 7 days a week: NHS 111; the Crisis Team tel. 0800 804 8999; or the Samaritans tel. 116 123.
Web: https://iapt.rdash.nhs.uk/
Doncaster Children and Adolescent Mental Health Services - CAMHS
Provides mental health assessments, therapy and intervention for children, young people up to the age of 18 years and their families or identified carers.
Between 9am – 5pm you can contact the CAMHS team or your care coordinator (if you are already seeing someone in CAMHS) on 01302 796191
Please note the services are closed on public bank holidays but the out of hours service continues to operate. Out of hours is after 5 pm and at weekends – for a mental health crisis access to support call the Single Point of Access on 0800 804 8999
Doncaster Mind
Doncaster Mind provides a range of services and support to people experiencing, or vulnerable to mental ill health
Tel: 01302 812 190 - Office hours
Email: office@doncastermind.org.uk
Web: https://www.doncastermind.org.uk/
Your Life Doncaster
This website provides resources for individuals to look after themselves within their own community; focusing on keeping well, safe and connected.
Humber Teaching NHS Foundation Trust - Mental Health Response Service
This service is community-based and includes medical staff, nurses, social workers, occupational therapists, healthcare assistants and support workers. They provide telephone support and advice through the triage service, and offers crisis urgent and non-urgent assessments and intensive home treatment. As well as taking referrals from GPs and other health and social care professionals, people can also contact the service directly for support.
Tel: Adults 18 or over: 0800 138 0990 / Young people up to the age of 18: 01482 301701 (select option 2)
The service operates seven days a week, 24 hours a day, for individuals (and their families/carers) who are registered with a Hull or East Riding GP.
Web: www.humber.nhs.uk/services/MHRS
East Riding Let's Talk and the Improving Access to Psychological Therapies (IAPT) Service (Self referral or via GP)
Providing support to people with common and emotional mental health difficulties. Services range from self-help therapies, to psycho educational courses and one-to-one support. If you are registered with a Hull GP you can contact ‘Let’s Talk’. This is a service operated by City Health Care Partnership CIC which will offer you a face-to-face assessment to work through the support you may need.
You can contact Let's Talk on 01482 247111 and visit its website on www.letstalkhull.co.uk.
If you are registered with an East Riding GP you can self-refer to our Trust’s East Riding Emotional Wellbeing Service by calling 01482 335451 humberews.co.uk.
You can go online to refer into the service by visiting https://iaptportal.co.uk/erew.html. You will be asked to complete some questionnaires on how you are feeling and provide some brief details about your problems.
If you are registered with an East Riding GP you can also access online Cognitive Behavioural Therapy (CBT) via ieso Online Therapy | Home (iesohealth.com).
Reach out Project - Hull and East Yorkshire MIND
Offering open access to services promoting mental health and wellbeing through one to one support sessions, a variety of courses and workshops along with service user led social groups. The project offers a wide range of support options to residents of the East Riding of Yorkshire aged 16 and above who are experiencing mental health problems. They have an information service which acts as a first point of contact for people for advice or referral.
Tel: 01482 240133 - 24/7 info line
Email: info@heymind.org.uk
Web: http://heymind.org.uk/how-we-can-help/reaching-east-riding/
Social Prescribing Service
Providing a totally confidential service to discuss the things that affect you and your health and well being, it will then work with and support you to access appropriate local services, groups and amenities to help you improve your situation.
Situated in the majority of GP practices, the Link workers will listen and help you to arrive at the best solution for you, It can advise and support you with a wide variety of issues and can be accessed via a participating GP surgery without a referral.
If you want more information or details of how you can access the service please telephone: 0800 9177752 or email: hnf-tr.socialprescribing@nhs.net
or call your nearest Social Prescribing Link Worker:
Bridlington: 07816863639 / 07970151668 / 07970155722
Beverley and Driffield: 07973 895011
Withernsea and Hornsea: 07515788266
Hedon: 07702 975417
Market Weighton and Pocklington: 07973894829
Goole: 07973894749
Website: https://eastridinghealthandwellbeing.co.uk/find/?section=Lifestyle/Workplace&entry=4162_social_prescribing_service
East Riding Health Trainer Service
Healthtrainers provide personal support and motivation to adults across the East Riding of Yorkshire who wish to lead a healthier lifestyle.e all have issues in our lives which may affect our health in some way. You may want to get fitter, control your weight, have a healthier diet or quit smoking. You may want to reduce your stress levels or just feel better about yourself.
If you want to become healthier but don’t know where to start, a healthtrainer will be able to help you work out exactly what you want and how to go about it.
Healthtrainers are friendly, understanding and supportive. They will help and encourage you to achieve and maintain a healthier lifestyle.
Service update: Covid-19 - Visitors must continue to wear face coverings in healthcare settings inline with NHS England Regulations.
Tel: 0800 9177752
Office Hours: Mon-Fri 8am-8pm; Sat 9am-3pm
Web: YOURhealth – Prevention and Lifestyle Services (humber.nhs.uk)
Advice Services
Citizens Advice, Hull and East Riding help people resolve their legal, money and other problems by providing information and advice, and by influencing policy makers.
Tel: 0800 144 8848
Email: e-advice@hull-eastridingcab.org.uk
Address:
Beverley - 100 Lairgate (opp Tiger Inn), Beverley, HU17 8JQ - Drop-In Hours: Friday 10am-4pm
Hull - The Wilson Centre, Alfred Gelder Street, Hull, HU1 2AG - Drop-In Hours: Mon and Fri 9am-4:30pm and Wed 10:30am-4:30am
Goole - 80 Pasture Road, Goole, DN14 6HD - Drop-In Hours: Wed 9am-4pm
Bridlington - 5a Prospect Arcade, Prospect Street, Bridlington, YO15 2AL - Drop-In Hours: Tue 9am-4pm
For Specialist Debt Advice: 01482 226 859
Web: http://www.hullandeastridingcab.org.uk/
Alzheimer’s Society
Support for people affected by dementia
Specialist services will help people:
- Get tailored information and advice from compassionate and experienced staff
- Keep independence and improve wellbeing
- Feel confident and supported knowing that someone is here for them when help is needed
Hull & East Riding Services
Tel: 01482 211255
Humber Teaching NHS Foundation Trust - Mental Health Response Service
This service is community-based and includes medical staff, nurses, social workers, occupational therapists, healthcare assistants and support workers. They provide telephone support and advice through the triage service, and offers crisis urgent and non-urgent assessments and intensive home treatment. As well as taking referrals from GPs and other health and social care professionals, people can also contact the service directly for support.
Tel: Adults 18 or over: 0800 138 0990 / Young people up to the age of 18: 01482 301701 (select option 2)
The service operates seven days a week, 24 hours a day.
Web: www.humber.nhs.uk/services/MHRS
Hull Let's Talk and the Improving Access to Psychological Therapies (IAPT) Service (Self referral or via GP)
Providing support to people with common and emotional mental health difficulties. Services range from self-help therapies, to psycho educational courses and one-to-one support. If you are registered with a Hull GP you can contact ‘Let’s Talk’. This is a service operated by City Health Care Partnership CIC which will offer you a face-to-face assessment to work through the support you may need.
You can contact Let's Talk on 01482 247111 (Office hours)and visit its website on www.letstalkhull.co.uk.
If you are registered with an East Riding GP you can self-refer to our Trust’s East Riding Emotional Wellbeing Service by calling 01482 335451 (Office Hours) humberews.co.uk.
You can go online to refer into the service by visiting https://iaptportal.co.uk/erew.html. You will be asked to complete some questionnaires on how you are feeling and provide some brief details about your problems.
If you are registered with an East Riding GP you can also access online Cognitive Behavioural Therapy (CBT) via ieso Online Therapy | Home (iesohealth.com).
Connect Well Hull
Connect Well Hull offers advice and will help individuals to access support and guidance on a range of issues, including:
- Helping with physical conditions or emotional difficulties
- Helping to feel more linked in with their community
- Helping on issues such as money, benefits or housing
- Helping people to get active and feel better
Tel: 01482 217670 (Office hours)
Web: Hull Community Navigation Service | Hull (connecttosupport.org)
or email: enquiries@connectwellhull.org.uk
Hull & East Yorkshire MIND
MIND offers support and information to anyone experiencing mental health difficulties.
Tel: 01482 240133
Email: info@heymind.org.uk
Andy's Man Club
Andy's Man Club provides a weekly talking group, a place for men to come together in a safe environment, online or in person, to talk about issues/problems they be have faced or are currently facing. Meets Every Monday at 7PM - Except Bank Holidays at:
The Airco Business Lounge, Airco House, Goulton Street, Hull, HU3 4DL.
Bonus Youth Performance Centre, Pickering Road, Hull, HU4 6TA
City of Hull Boxing Club, 222 Orchard Park Road, Hull, HU6 9BX
Hull College Craven Park, Poorhouse Lane, Hull, HU9 5HE
Wellbeing Centre, Country Park, Humber Bridge, Hessle, HU13 0LN
Email: info@andysmanclub.co.uk
Website: https://andysmanclub.co.uk/
Single Point of Access (SPA) - Calderdale and Kirklees
The Calderdale and Kirklees Single Point of Access team (SPA) ensures that all urgent and routine referrals for Trust mental health services from GPs, and other statutory and third sector referrals are processed and responded to in a timely way, following a triage process.
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day , 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below
In Kirklees 24/7 open access to our mental health services:
Adults (aged 18-65) – 01924 316830
Older adults – 0300 304 5555
Children and young people (CAMHS) 0300 304 5555
People with a learning disability – 01924 316714
South West Yorkshire Partnership NHS Foundation Trust - (Self-Referral or via GP)
Offers CBT and counselling support on a one to one, group and telephone contact basis. For people suffering with mild depression, panic, anxiety, stress, trauma, OCD and sleeping problems
We are working hard to follow government and NHS guidelines aimed at preventing the spread of COVID-19 as best as possible. This means that we are temporarily unable to offer face to face appointments.
Tel: 01484 343700
Email: IAPT.Admin@swyt.nhs.uk
Web: https://kirkleesiapt.co.uk/
Kirklees Wellness Service: People living healthier, happier lives and feeling more able to look after themselves.
The Wellness Service supports adults 18 years+ on a one to one basis to develop personally tailored health and wellbeing goals. All of services are free of charge. You can Refer to the Wellness Service if you are a healthcare professional who needs to refer someone, or would like to refer yourself.
The Wellness Service can help with:
- Improving mental health and emotional wellbeing
- Achieving a healthy weight
- Managing long term conditions
- Developing self-care approaches
- Wellbeing support for carers
- Increasing social contact and community engagement
- Becoming more physically active
- Smoking cessation
- Reducing drinking
The Service also facilitates group sessions for healthy weight (healthy eating advice and information) and smoking (support to stop smoking). These sessions are for people who need help, support and guidance to lose weight and stop smoking in a safe and supported manner.
Telephone - 01484 234095
Email - service@kirklees.gov.uk
For more information please visit https://kirkleeswellnessservice.co.uk/
Touchstone - Better in Kirklees (Self-Referral of via GP)
Better in Kirklees supports people living with a long-term health condition to become more active and involved in their community. Through Social Prescribing, the service connects people to groups and activities close to where they live based on their interests. The service is open to anyone over the age of 18.
Tel: 01924 846 808
Other services in Kirklees include:
Peer Led Brokerage Service - This service helps people with a personal budget in Kirklees to find and arrange the kind of mental health support services they want - 01924 460 211 - peerbrokerage@touchstonesupport.org.uk
WellBean Cafe (18+) - Provides a safe place for people in crisis to go and prevent avoidable attendances at A&E. For professional referrals, call 07741 900395 Friday-Monday or 07867 028755 Tuesday-Thursday or email wellbeancafekirklees@touchstonesupport.org.uk
Liaison and Diversion - Identifies people who have mental health, learning disability, substance misuse or other vulnerabilities when they first first come into contact with the criminal justice system as suspects, defendants or offenders. Call 01484 436544 for further information.
Web: https://touchstonesupport.org.uk/kirklees
Platform 1
Platform 1 is a new and unique men's health and addiction charity working with men that have lived in isolation due to their illness. The charity is growing rapidly due to its central location and its ability to engage with men that have, for whatever reason have refused to engage with other services on offer.
Tel: 0800 066 28 28 (Monday to Friday, 7.00am – 10.00pm)
Website: https://platform-1.co.uk/
Andy's Man Club
Andy's Man Club provides a weekly talking group, a place for men to come together in a safe environment, online or in person, to talk about issues/problems they be have faced or currently been facing. Meets Every Monday at 7PM - Except Bank Holidays at:
Union House, Dewsbury, WF13 1AS
Mack Glass & Replacements, 24 Field Lane, Batley, WF17 5AG
Live Room Cleckheaton, 10a Northgate, Cleckheaton, BD19 5AA
The Zone, St Andrew’s Road, Huddersfield, HD1 6PT
Email: info@andysmanclub.co.uk
Website: https://andysmanclub.co.uk/
Local Area Coordination
For those feeling alone, or in need of some support or help.
Local Area Coordinators are now working in Ravensthorpe, Scout Hill, Pilgrim and Beckett Estate to help people find a way to make their life better with the help and support of their communities.
The service can:
- take time to listen and get to know people
- help visualise a good life
- help people access relevant information and advice
- help people discover your strengths, skills, talents and abilities
- help people to stay strong and be heard
- aim to help people find practical solutions to issues
- support people to become more connected and active in their community
Tel: 07966 993627
Email : abby.creaghan-walter@kirklees.gov.uk
For further information please visit www.kirklees.gov.uk/localareacoordination
Leeds Single point of access - Urgent referrals (Adults)
Supports adults (18+) experiencing an acute and complex mental health crisis who may require an urgent mental health referral.
Tel: 0800 183 1485 Available 24 hours a day, seven days a week.
Website: https://www.leedsandyorkpft.nhs.uk/contact-us/urgent-referrals/
Leeds Mental Wellbeing Service (Adults 17+)
LMWS are working in a joined up way across Leeds with NHS partners and third sector organisations to make sure the people of Leeds can get the right mental wellbeing support. They provide support and psychological therapies for common mental health problems, such as anxiety and depression and a range of evidenced based psychological interventions. Treatments are available for those aged 17 and over who are registered with a Leeds GP.
Tel: 0113 843 4388 Opening hours are: Monday-Friday 8:00am - 4:00pm, closed on Bank Holidays.
Email: leeds.mws@nhs.net
Website: https://www.leedscommunityhealthcare.nhs.uk/our-services-a-z/leeds-mental-wellbeing-service/home/
Mindmate (Children and Young People)
Mindwell is a mental health website for people in Leeds providing useful information about how to take care of your mental wellbeing and providing a range of self-help techniques.
Mindmate is the Single Point of Access for all children’s emotional wellbeing and mental health services in Leeds. It is available for professionals to refer into when they are working with children and young people and identify that they have a need for an emotional wellbeing and mental health service. It is for any child or young person aged 5-18 who has a Leeds GP. In an emergency (if the young person has seriously injured themselves or taken an overdose) send them to the Emergency Department (please note that for under 16s this is at Leeds General Infirmary only).
Tel: 0113 376 0324 Open from Monday to Friday, between 9am and 5pm, excluding bank holidays
Young people and their parents/carers can make a self referral by calling to speak to a member of our admin team on 03005550324. We are open between 9am-5pm Monday to Friday
Website: https://www.mindmate.org.uk/im-a-professional/
Mindwell Leeds (Adults)
Mindwell is a mental health website for people in Leeds providing useful information and resources about how to take care of your mental wellbeing and providing a range of self-help techniques.
Website: https://www.mindwell-leeds.org.uk/
the website provides access to:
- Clear, accurate information about support and services available in Leeds
- Information about a range of common mental health problems such as anxiety and stress
- Self-help information including downloadable resources and videos which can help you to look after your mental health and help yourself to feel better
- Help for what to do in a 'crisis' or mental health emergency
- Support for practical issues such as housing problems or money worries
- Information to support people such as carers and new parents or parents-to-be
- Mental wellbeing page – Info and resources for professionals https://www.mindwell-leeds.org.uk/professionals
Andy's Man Club
Andy's Man Club provides a weekly talking group, a place for men to come together in a safe environment, online or in person, to talk about issues/problems they be have faced or are currently facing. Meets Every Monday at 7PM - Except Bank Holidays at:
Leeds College of Building, North St, Leeds LS2 7QT
Milford Sports Club, Beecroft Street, Kirkstall, Leeds, LS5 3AS
Vale Circles, 12 Tunstall Road, Leeds, LS11 5JF
Email: info@andysmanclub.co.uk
Web - https://andysmanclub.co.uk/
North East Lincolnshire Single Point of Access (SPA)
This service is for people who live in North East Lincolnshire or are registered with a North East Lincolnshire GP. SPA offers confidential advice and information over the phone 24 hours a day, 365 days a year. An individual can also use this number in the daytime for general advice and support around mental wellbeing and during the evening/overnight people can access the Mental Health Crisis Service by calling the same number.
Tel: 01472 256 256 and select option 3
Website: https://www.northeastlincolnshireccg.nhs.uk/help-support/single-point-of-acesss/
Lincsline
Out of hours service for people who need support or who are in crisis due to mental ill health. The helpline is open to anyone who wants information on mental health issues. Access for supported housing tenants out-of-hours.
Tel: 0808 800 1010 - Monday to Friday: 5.00pm – 9.00am, Saturday to Sunday : 24 hours. Open 24 hours on bank holidays
NAViGO
A social enterprise who provide mental health services to the NHS and beyond across North East Lincolnshire. They offer a range of mental health services, including acute and community facilities - as well as specialist support such as older adult’s inpatient services; rehabilitation and recovery; community mental health; and an outstanding specialist eating disorder facility.
Community Mental Health Team - Tel: 01472 806800
24/7 coronavirus support - Tel: 01472 256256 or Freephone: 08081 968442
Single Point Access Crisis Team - Tel: 01472 256256 (option 3)
Text ORANGE to 85258
Email: info.navigo@nhs.net
Website: https://navigocare.co.uk/
Live Well - Wellbeing Service
This service is run by North East Lincolnshire Council who offer support to patients aged 18+ who want support with their wellbeing and are ready to make a change. The service comprises a team of wellbeing workers and practitioners who can work with clients to identify their needs and to set health and wellbeing goals.
The Wellbeing Service are based in GP surgeries and community venues and will aim to find the most convenient place for the client. Self-referral by phone
Tel: 01472 325500
Email: wellbeingservice@nelincs.gov.uk
Website: https://livewell.nelincs.gov.uk/your-wellbeing/wellbeing-service/
Rotherham, Doncaster and South Humber NHS Foundation Trust
If you have concerns about an individual's immediate health and they are already registered with one of the Trust services then please use the following contact methods to get them the help they need:
During Office hours
- Phone Mental Health Access Team/Single Point of Contact on 03000 218996 or 0800 8048999
- Phone their care coordinator / lead professional or other mental health worker
- Phone their GP
Outside Office hours
Please phone RDaSH teams for support, including crisis support, on the numbers below:
North Lincolnshire – Freephone 0800 015 0211.
One of the trained call handlers will signpost you to the most appropriate service depending on the level of need. This may include out of hours GP, a voluntary organisation or the Access/Crisis Team.
North Lincolnshire Talking Shop and the Improving Access to Psychological Therapies (IAPT) Service (Self referral or via GP)
The Talking Shop in North Lincolnshire and IAPT service offers advice and psychological therapy which gives people the opportunity to browse information on mental health issues and gain knowledge about the therapies offered by the RDaSH Trust.
Tel: 03000 216 165
Website: https://iapt.rdash.nhs.uk/
Address: 19 Market Hill, Scunthorpe DN15 6SS. Open for walk in referrals Monday to Friday, 10am-2pm
North Lincolnshire Children and Adolescent Mental Health Services - CAMHS
Provides mental health assessments, therapy and intervention for children, young people up to the age of 18 years and their families or identified carers.
Between 9 am – 5pm you can contact the CAMHS team or your care coordinator (if you are already seeing someone in CAMHS) on 01724 408460
Please note the services are closed on public bank holidays but the out of hours service continues to operate. Out of hours is after 5pm and at weekends – for a mental health crisis access to support contact the North Lincolnshire Access Team on 0800 015 0211
Website: https://camhs.rdash.nhs.uk/north-lincolnshire/
North Lincolnshire Healthy Lifestyle Service
A team of friendly and knowledgeable Healthy Lifestyle Facilitators will support groups of people wanting to focus on the following:
- Achieving and maintaining a healthy weight
- Stopping smoking
- Reducing alcohol use
- Being more physically active
- Increasing wellbeing, including mental and emotional health
- Training around health and wellbeing for those people who are interested in becoming trained as health champions
- Signposting to wider local supporting services
Tel: 01724 298212 - Office hours
Email: nlc.healthylifestyles@nhs.net
Web: https://www.northlincs.gov.uk/people-health-and-care/living-a-healthy-life
CRISIS TEAM - Tees, Esk and Wear Valleys NHS Foundation Trust COMMISSIONED SERVICE, PLEASE USE
The crisis team have a high threshold for offering intervention which is generally if the person is at risk of being admitted to a psychiatric ward. They aim to offer short term intense intervention in the community to prevent this. Open 24 hours a day and 7 days a week. Including children, older people and those with learning disabilities and/or autism.
Self-referral via 0800 0516171 (24hrs) There will be a number of options to divert you to the appropriate local crisis service. Professional referral via 01904 461133 (consent required)
Website: https://www.tewv.nhs.uk/services/crisis-advice/
Tees, Esk and Wear Valleys NHS Foundation Trust IAPT Services - (Self-Referral & via GP)
Provide talking therapies for people experiencing the following difficulties:
- depression
- panic disorder
- anxiety and worry
- health anxiety
- social phobia
- specific phobias
- post-traumatic stress disorder (PTSD)
- obsessive-compulsive disorder (OCD)
Tel:
- 01423 852137/852062 (Harrogate IAPT Service)
- 01609 768890 (Northallerton IAPT Service)
- 01947 899270 (Whitby, Scarborough and Ryedale IAPT)
- 01748 831964 (Vulnerable Veterans and Adult Dependants Service IAPT)
Website: https://northyorkshireiapt.co.uk/
Rotherham, Doncaster and South Humber NHS Foundation Trust
If you have concerns about an individual's immediate health and they are already registered with one of the Trust services then please use the following contact methods to get them the help they need:
During Office hours
- Phone Mental Health Access Team/Single Point of Contact on 01302 566999
- Phone their care coordinator / lead professional or other mental health worker
- Phone their GP
Outside Office hours
Please phone RDaSH teams for crisis support, on the number below:
Rotherham – Freephone 0800 652 9571 - 24 hours a day, 7 days a week
One of the trained call handlers will signpost you to the most appropriate service depending on the level of need. This may include out of hours GP, a voluntary organisation or the Access/Crisis Team.
Rotherham Talking Sense and Improving Access to Psychological Therapies (IAPT) Service (RDaSH)
Offers advice and psychological therapy which gives people the opportunity to browse information on mental health issues and gain knowledge about the therapies offered by the RDaSH Trust.
Tel: 01709 447755. Office hours
Web: https://iapt.rdash.nhs.uk/
Rotherham Children and Adolescent Mental Health Services - CAMHS
Provides mental health assessments, therapy and intervention for children, young people up to the age of 18 years and their families or identified carers.
Between 9am – 5pm you can contact: The CAMHS Team or your Care Coordinator (if you are already seeing someone in CAMHS) 01709 304808
Please note the services are closed on public bank holidays but the out of hours service continues to operate. Out of Hours is after 5pm and at weekends – for a mental health crisis access support contact the Rotherham Crisis Team on 0800 652 9571
Website: https://camhs.rdash.nhs.uk/rotherham/
Sheffield Health and Social Care NHS Foundation Trust - Single Point of Access (18+)
If an individual is in mental health crisis, needs urgent help and doesn’t have details for a Care Co-Ordinator you can contact the Single Point of Access. If you call the number and can't get through to the team straight away please leave them a message and one of the team will get back to you as soon as possible. They are available 24 hours a day, seven days a week.
Tel: 0808 196 8281 (calls are free from a landline or mobile) or 0114 226 3636.
Web: https://www.shsc.nhs.uk/urgent-help
Sheffield’s Child And Adolescent Mental Health Service (CAMHS)
CAMHS provides a specialist service for children and young people up to the age of 16 with a range of difficulties that are seriously impacting their mental health and emotional wellbeing. Patients can be seen and helped in a number of ways from consultations through to staying at their inpatient facilities. They also have a 24 hour, seven-day-a-week psychiatric on-call service. Referrals are through a GP, educational psychologist, social worker and paediatricians.
Tel: 0114 226 2348 Centenary Community CAMHS
Tel: 0114 305 3106 North & West Sheffield and Beighton Community
Email: camhsspa@nhs.net
Website: https://www.sheffieldchildrens.nhs.uk/services/camhs/
Sheffield Helpline (Age 16+)
A telephone support service for anyone affected by mental health issues. Please note: the helpline is operated by the staff at the crisis accommodation. This means that there may be times that staff are unable to answer immediately. Please try again if you don’t get through right away.
Tel: 0808 801 0440 – This service runs 24 hours a day, 7 days a week.
Website: https://www.rethink.org/help-in-your-area/services/advice-and-helplines/sheffield-helpline/
Sheffield Mental Health Guide
An online one-stop-shop for information about mental health services in Sheffield. Advice on how to get urgent help and what to do in a crisis. Service directory of support and groups. A to Z of mental health. Advice on your wellbeing and self-care. Events, groups and activities.
Tel: (0114) 273 7009 - Monday to Friday 9.00am-5.00pm
Email: mhguide@sheffieldflourish.co.uk
Website: www.sheffieldmentalhealth.org.uk/
Sheffield Mind
Sheffield Mind offers a wide choice of services available to anyone in Sheffield. These range from counselling and psychotherapy, one to one support, bespoke training and informal peer support. See the website for a full list and description of our services, some of which are listed below:
Tel: 0114 258 4489
Email: info@sheffieldmind.co.uk
Web: http://www.sheffieldmind.co.uk/
Sheffield Mind Magpies: service for people with hoarding disorder. Tel: 0114 258 4489 ext 100, 9am-5pm. Email: magpie@sheffieldmind.co.uk
Keeping Families in Mind: counselling & group work for adult relatives of serving military personnel (S.Yorks-wide). Tel: 0114 258 4489, 9am- 5pm Email: kfim@sheffieldmind.co.uk
Age Better: counselling for over 50s who are isolated / lonely – Tel: 0114 258 4489 ext 106/105, 9am-5pm Email: Therapy@sheffieldmind.co.uk
General counselling: for adults – Tel: call 0114 2584489, 9am-5pm Email: therapy@sheffieldmind.co.uk - **Please note we are unable to accept further referrals for this service at the current time.**
LiveWell in the Community (18+): Provides supported accommodation for adults with mental health issues who have eligible social care support needs and require intensive support to develop their independent living skills. Tel: 0114 2900 321, 9am-5pm. Email: livewellinthecommunity@syha.co.uk
Springboard: An informal peer support group designed to help people get the support and advice they need to make progress in their recovery. In person service is suspended for the time being due to Covid 19 pandemic. Further updates will be provided on the website with details as things change. However, there is a virtual Springboard, via Zoom and they are available for calls and emails, which Tel: 0114 258 4489, 10-4pm Email: teresa.ravenshaw@sheffieldmind.co.uk
ManKind: Peer support group for men. Tel: 0114 258 4489, 9am-5pm Email: haeran.young@sheffieldmind.co.uk
The Let’s Talk Directory - Children and Young People
An online directory which lists the various services available to support children and young people’s mental health in Sheffield.
Website: https://sheffield.citizenspace.com/ccg-sheffield/letstalkdirectory/
South West Yorkshire Partnership NHS Foundation Trust - Wakefield Crisis support (Self Referral or GP)
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day, 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below.
In Wakefield 24/7 open access to our mental health services:
Adults (aged 18+) – 01924 316900
Children and young people (CAMHS)- 01977 735865
People with a learning disability – 01977 465435
Website - https://www.southwestyorkshire.nhs.uk/service-users-and-carers/in-crisis/
Turning Point Talking Therapies - (Self Referral or via GP)
Turning Point Talking Therapies offer services designed to provide quick and easy access to a range of psychological therapies people can get the help you need and can help those feeling down, worried, depressed or anxious. Access to assessments and treatments are available 7 days a week. People can self refer to the service or request support through.
Tel: 01924 234860 - Open Monday to Thursday 8am-8pm, Friday 8am-4pm, Sat 9am-4pm and Sun 10am-4.30pm
Address: 57 Kirkgate, Wakefield WF1 1HX
**Unfortunately, at the moment, we are unable to offer a drop in service and anyone coming to the shop must have an appointment.**
Web: https://talking.turning-point.co.uk/wakefield/
Andy's Man Club
Andy's Man Club provides a weekly talking group, a place for men to come together in a safe environment to talk about issues/problems they be have faced or currently been facing. Meets Every Monday at 7PM - Except Bank Holidays at Elite Training, Unit 3 Silcoates Street, Wakefield, WF2 0DX.
Email – info@andysmanclub.co.uk
Website - https://andysmanclub.co.uk/
Wakefield Safe Space - For someone in crisis
The Wakefield Safe Space provides a safe place for people in crisis to go and to prevent avoidable attendances at A&E.
They are currently providing face to face supports from the Arthouse and telephone and Zoom supports.
Tel: 07776 962815
Address: The Arthouse, Drury Lane, Wakefield, WF1 2TE
Opening Hours: Monday, Tuesday, Thursday, Friday, Saturday and Sunday from 6pm-12am
Website: https://touchstonesupport.org.uk/intensive-community-support/wakefield-safe-space/
Live Well Wakefield - (Adults 18+)
Live Well Wakefield is a referral based social prescribing and supported self-management service, providing support to adults (18+) who either live in the Wakefield District, or are registered with a Wakefield GP. "Live Well Advisors" can listen to what you might be finding difficult in your life and together we can work through the options that may be available to help you. The service accepts self-referrals and referrals from professionals
Due to the ongoing COVID-19 Pandemic, Live Well are only able to offer face to face appointments to clients with a clinical need. All other clients will be offered a review via telephone.
Tel: 01924 255363
CRISIS TEAM - Tees, Esk and Wear Valleys NHS Foundation Trust COMMISSIONED SERVICE, PLEASE USE
The crisis team have a high threshold for offering intervention which is generally if the person is at risk of being admitted to a psychiatric ward. They aim to offer short term intense intervention in the community to prevent this. Open 24 hours a day and 7 days a week. Including children, older people and those with learning disabilities and/or autism.
Self-referral via 0800 0516171 (24hrs) There will be a number of options to divert you to the appropriate local crisis service. Professional referral via 01904 461133 (consent required)
Tees, Esk and Wear Valleys NHS Foundation Trust - (Self-Referral & via GP) - COMMISSIONED SERVICE, PLEASE USE
The access to mental wellbeing services team is a central point for anyone wishing to access mental health services within the Vale of York area. The service is available to people:
- aged 18-65
- registered with a GP within the York, Selby and Pocklington area
- with identified mental health needs
- who are not already in receipt of NHS mental health services
Self-referral route via phone or online form
Tel: 01904 556840
Website: www.tewv.nhs.uk
Email: tewv.yorkaccesspoint@nhs.net
The Go-To North Yorkshire - COMMISSIONED SERVICE, PLEASE USE
Mental Health and Wellbeing support for young people in North Yorkshire. Listing useful resources, information and advice.
No self-referral, signposting only. No professional referral, signposting only.
Website: www.thegoto.org.uk
York & Selby Improving Access to Psychological Therapies (IAPT)
IAPT is a national NHS programme designed to increase the availability of talking therapy treatments recommended by the National Institute for Health and Clinical Excellence (NICE). Significant events like bereavement, unemployment, relationship breakdown, traumatic events or even stress at work
Self referral route via online form or phone:
Tel: 01904 556840 Monday-Friday 9am-5pm
Website: https://yorkandselbyiapt.co.uk/
Email: TEWV.iaptyorkselby@nhs.net
Address: Huntington House, Jockey Lane, York, YO32 9XW
York Mind
York Mind offers a wide range of services help individuals as they recover from a variety of mental health conditions. We are a leading local provider of services supporting individuals recovering from mental ill-health to achieve outcomes that will progress them towards recovery, social inclusion and integration in mainstream activity such as learning, volunteering or employment.
Self-referral route via online form or phone. Professional referral route through online form or phone
Tel: 01904 643364 Office hours
Website: www.yorkmind.org.uk
Email: office@yorkmind.org.uk
Address: Highcliffe House, Highcliffe Court, York, YO30 6BP
W2W Ways to Wellbeing - Social prescribing York
An innovative social prescribing service that focuses on increasing access to social prescribing in York. Providing wellbeing support to anyone anyone over 18 not in crisis who has come into contact with the York Community Safety Hub.
Self-referral route via online phone or email. Professional referral route through NYP Community Safety Hub. If individuals are already using Foss Park or YDH discharge services, they can request they refer them in.
Tel: 01904 621133 Option 4 - Mon-Fri 9am-4.30pm
Website: www.yorkcvs.org.uk/ways-to-wellbeing
Email: waystowellbeing@yorkcvs.org.uk
National Services
HUB OF HOPE - A mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place. Enter your postcode and the website will provide you to local Mental Health support services.
No self-referral route, signposting only. No professional referral route, signposting only.
Website: https://hubofhope.co.uk
SHOUT - A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. A text will prompt a conversation with trained volunteers. For individuals who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.
No self-referral route, signposting only. No professional referral route, signposting only.
Text 85258 - Available 24 hours a day
Website: https://giveusashout.org/
CALM - The helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 585858 Daily 17:00-00:00, 365 days a year
Website: www.thecalmzone.net
SANEline - An out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems. They also provide a free text-based support service called Textcare.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0300 304 7000 - 4.30pm-10.30pm each evening, every day of the year.
**Update: Although our previous SANEline number cannot operate at the moment, you can leave a message on 07984 967 708 giving your first name and a contact number, and one of our professionals or senior volunteers will call you back as soon as practicable.**
Email: support@sane.org.uk
Website: www.sane.org.uk