MECC Link - Simple Signposting to Better Health and Wellbeing
Barnsley
Self-care and National Support Services
Self Care
- Compare different electricity/gas deals by using a OFGEM 'Confidence Code Accreditation' price comparison service
- The Citizen Advice Guide has a useful guide on 'How to Compare Energy Tariffs'
- You can get help and advice on how you could benefit from heating and insulation measures from the Energy Advice Service on 0300 1231234
- Your energy supplier may provide a service called the 'Warm Home Discount scheme' which pays £140 either to your electricity account or vouchers to top up your electricity meter. You will need to contact your electricity supplier to see if you meet their eligibility criteria
- People aged 60 or over, disabled people or those who suffer from a chronic illness, are entitled to a range of services, by signing up for free to their energy suppliers Priority Service Register. The Priority Service Register has also been recently extended to include:
- Customers with certain mental health conditions which impact on them understanding their bill
- Customers who cannot top up their pre-payment meter due to injury
- Temporary circumstances where a customer needs extra support for a limited amount of time
- Details of how to join can be found on the reverse of your energy bill
- If you don't know who your current gas and electricity supplier is, this can be checked by contacting:
- For Gas - Meter Point Reference Line - 0870 6081524
- For Electricity - Northern Powergrid - 0845 0707172
- Better Homes Yorkshire on 0808 1592909 has been created to help residents across Yorkshire pay less for energy and live in healthier, warmer homes. Residents in participating Local Authority area will be able to take advantage of the latest Government funded options to make efficiency improvement works to their homes, this is open to homeowners, private tenants and landlords in the following councils: Leeds, Bradford, Kirklees, Calderdale, Barnsley, Wakefield, York, Craven, Harrogate and Selby
- If you are experiencing difficulties paying your gas/or electricity bill or have an energy debt then you should contact your supplier in the first instance. Other impartial advice is available from the National debtline 0808 808 4000 or from the StepChange debt Charity 0800 138 1111.
- Customers with certain mental health conditions which impact on them understanding their bill
- Customers who cannot top up their pre-payment meter due to injury
- Temporary circumstances where a customer needs extra support for a limited amount of time
- Details of how to join can be found on the reverse of your energy bill
- For Gas - Meter Point Reference Line - 0870 6081524
- For Electricity - Northern Powergrid - 0845 0707172
Preparing for Colder Weather
- From keeping your house warm to protecting yourself from common ailments, find out how to stay healthy this winter on NHS Choices.
Local Support Services
All Barnsley residents
Details of national and local support and advice is available on our webpages:
https://www.barnsley.gov.uk/services/housing/make-your-home-warmer-and-cheaper-to-run/
Owner occupiers and private renters
Better Homes Barnsley
Offers heating and insulation measures to homeowners, landlords and private rented tenants to help residents live in warm and healthy homes. Grants available to Barnsley residents subject to availability and dependent on the resident’s circumstances. For more information, or to make a referral contact Better Homes Barnsley
Tel: 0808 1590481 or 0113 8346794
Web: https://www.betterhomesyorkshire.co.uk/
http://www.betterhomesyorkshire.co.uk/barnsley
Barnsley Metropolitan Borough Council Housing and Energy Team
For more general or complex enquiries relating to Barnsley residents
Tel: 01126 787950
Web: https://www.barnsley.gov.uk/media/15320/keep-warm-and-well-this-winter.pdf
Council housing
Bernesali Homes manage council properties on behalf of Barnsley Metropolitan Borough Council
Tel: General Enquiries 01226 775555 and Repairs Hotline 01226 787878
Web: https://www.berneslaihomes.co.uk/
Housing Association tenants
Contact the tenant’s landlord directly to find out what is available.
Self-care and National Support Services
NATIONAL SUPPORT
Do you think you would benefit from some further support to reduce your drinking to 'lower risk' levels?
- Speak to your GP, a loved one or call Drinkline 0300 1231110 (Mon-Fri 9am - 8pm, weekends 11am - 4pm). The Drinkline service provides free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else`s drinking regardless of the caller`s age, gender, sexuality, ethnicity or spirituality
- Download the 'One You' drinks tracker makes it easy to keep an eye on the booze and take control with daily tips and feedback) available on itunes or google play
- Get further information from NHS Choices www.nhs.uk
SELF CARE
Further tips on cutting down
Make a plan
Before you start drinking, set a limit on how much you're going to drink.
Set a budget
Only take a fixed amount of money to spend on alcohol.
Let them know
If you let your friends and family know you're cutting down and it's important to you, you could get support from them.
Take it a day at a time
Cut back a little each day. That way, every day you do is a success.
Make it a smaller one
You can still enjoy a drink, but go for smaller sizes. Try bottled beer instead of pints, or a small glass of wine instead of a large one.
Have a lower-strength drink
Cut down the alcohol by swapping strong beers or wines for ones with a lower strength (ABV in %). You'll find this information on the bottle.
Stay hydrated
Have a glass of water before you have alcohol and alternate alcoholic drinks with water or a soft drink.
Take a break
Have several drink-free days each week.
Local Support Services
Humankind - Barnsley Recovery Steps
Barnsley Recovery Steps supports individuals aged 18+ who are experiencing substance misuse issues. We provide early intervention, structured treatment and recovery support to allow people to achieve their goals.
Anyone can make a referral to the Recovery Steps Barnsley service e.g.self-referrals, family members or professionals.
Tel: 01226 779066
Email: info@humankindcharity.org.uk
Web: https://www.humankindcharity.org.uk/service/barnsley-recovery-steps/
Humankind - Recovery Steps - Alcohol Abstinence Peer Support Group
If you are abstinent from Alcohol and would like ongoing support from peers that are also abstinent, please come and join us.
Please contact Amanda Sellers to book. Tel: 07812 467003 or email info@humankindcharity.org.uk
Web: https://www.humankindcharity.org.uk/service/barnsley-recovery-steps
Due to COVID Government guidelines we have limited places so we are taking bookings only.
*All attendees will be asked to wear a facemask*
Self-care and National Support Services
Get a free PCR test to check if you have coronavirus
Use this service to order a test if you have at least one of these 3 coronavirus (COVID-19) symptoms:
- a high temperature
- a new, continuous cough
- you’ve lost your sense of smell or taste or it’s changed
This is called a PCR test.
You can also use this service if:
- you’ve been asked to get a test by a local council
- you’re taking part in a government pilot project
- you’ve been asked to get a test to confirm a positive result
- you’ve received an unclear result and were told to get a second test
- you need to get a test for someone you live with who has symptoms
- you’re in the National Tactical Response Group
If you have symptoms, you and everyone you live with must immediately self-isolate. Do not leave home until you get your test results, except to post a test kit or for a PCR test appointment.
Book or manage you coronavirus vaccination
Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments.
Who can use this service
You can only use this service if any of the following apply:
- you are aged 50 or over
- you are at high risk from coronavirus (clinically extremely vulnerable)
- you are an eligible frontline health or social care worker
- you have a condition that puts you at higher risk (clinically vulnerable)
- you have a learning disability
- you are a main carer for someone at high risk from coronavirus
You also need to be registered with a GP surgery in England to use this service. You can register with a GP if you do not have one.
Find out more about who is eligible to have a coronavirus vaccination
Get a free PCR test to check if you have coronavirus
Use this service to order a test if you have at least one of these 3 coronavirus (COVID-19) symptoms:
- a high temperature
- a new, continuous cough
- you’ve lost your sense of smell or taste or it’s changed
This is called a PCR test.
You can also use this service if:
- you’ve been asked to get a test by a local council
- you’re taking part in a government pilot project
- you’ve been asked to get a test to confirm a positive result
- you’ve received an unclear result and were told to get a second test
- you need to get a test for someone you live with who has symptoms
- you’re in the National Tactical Response Group
If you have symptoms, you and everyone you live with must immediately self-isolate. Do not leave home until you get your test results, except to post a test kit or for a PCR test appointment.
Book or manage you coronavirus vaccination
Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments.
Who can use this service
You can only use this service if any of the following apply:
- you are aged 50 or over
- you are at high risk from coronavirus (clinically extremely vulnerable)
- you are an eligible frontline health or social care worker
- you have a condition that puts you at higher risk (clinically vulnerable)
- you have a learning disability
- you are a main carer for someone at high risk from coronavirus
You also need to be registered with a GP surgery in England to use this service. You can register with a GP if you do not have one.
Find out more about who is eligible to have a coronavirus vaccination
Help to support the health and wellbeing of people who may need support from a local community support hub
- See below for details of each local community support hub
Local Support Services
Barnsley
Web: barnsley.gov.uk/covid-19-emergency-support
Tel:
- (01226) 774444 or
- 0808 196 3531 (freephone)
Lines are open from 9am to 5pm Monday to Friday. Please only use these phone numbers for calls regarding vulnerable people in relation to coronavirus. The time we spend answering general enquiries means we have less resources to help those who desperately need it.
Self-care and National Support Services
Everyone aged 30 and over can get the COVID-19 vaccine (Correct as of the 25th May 2021)
You can book appointments at a larger vaccination centre or pharmacy now, or wait to be invited to go to a local NHS service.
Book your COVID-19 vaccination appointments
Reassure them their GP Practice will be in touch when their vaccine is available
Ask if they have any access needs in order to take up the vaccine – from appointments in accessible format and follow up reminder and reassurance calls, to provision of wheelchairs accessible transport, to having facilities for guide dogs.
Agree to speak again
Signpost them to reliable information:
- COVID-19 vaccine information - NHS
- COVID-19 information and extensive commonly asked questions sections – British Society for Immunology
- COVID-19 Vaccine Misinformation Toolkit - DCMS
- COVID-19: Vaccination programme FAQ explainer videos - PHE - COVID-19 FAQ explainer videos to answer the frequently asked questions about the types of vaccines including eligibility, safety, at-risk groups, rollout, intervals, common side effects, importance of two doses, who needs the vaccine and many more.
More useful resources to support your conversations:
- COVID-19 Resource centre - PHE
- Easy read – A guide to your COVID-19 vaccination for people with a learning disability and their carers - PHE
- COVID-19 vaccination: guide for older adults – available in multiple languages - PHE
- COVID-19 vaccination: guide for healthcare workers – available in multiple languages - PHE
- COVID-19 vaccination: a guide for social care staff – available in multiple languages - PHE
- Video of Dr Vanessa Apea discussing building trust within BAME communities – Barts Health Trust
- COVID-19 Vaccine information sheet for pregnant women - Royal College Obstetricians and Gynaecologists
- Young People’s Engagement Toolkit – Hackney council
- Young People’s Engagement Toolkit animation – Hackney council
- COVID-19 vaccination: British Sign Language resources - PHE
Further information relating to fertility:
https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
For the latest information, check out:
- COVID-19 vaccination: a guide for all women of childbearing age, pregnant or breastfeeding – Public Health England
- COVID-19 vaccines, pregnancy and breastfeeding – Royal College of Obstetricians and Gynaecologists
- Information sheet and decision aid for pregnant women – Royal College of Obstetricians and Gynaecologists
- COVID-19 vaccines and fertility – British Fertility Society
- Covid: Claims vaccinations harm fertility unfounded - https://www.bbc.co.uk/news/health-56012529
Local Support Services
Barnsley
This page is updated regularly. For more information about the COVID-19 vaccination visit www.nhs.uk/covidvaccine
COVID-19 vaccine FAQs - Barnsley
Website: https://www.barnsleyccg.nhs.uk/patient-help/covid-19-vaccine-faqs.htm
Self-care and National Support Services
National Support Services
Dementia Connect
Dementia Connect, Alzheimer's Society's dementia support service, is free, easy to access, and puts you in touch with the right support. From local help to phone and online advice.
Alzheimer’s Society’s dementia advisers can support you directly by phone or face to face, as well as connect you to a range of local services.
Web: Dementia Connect for healthcare professionals | Alzheimer's Society (alzheimers.org.uk)
The NHS
It's normal for your memory to be affected by stress, tiredness, certain illnesses and medicines. But if you're becoming increasingly forgetful, particularly if you're over the age of 65, it's a good idea to talk to a GP about the early signs of dementia. Memory loss can be annoying if it happens occasionally, but if it's affecting your daily life, or it's worrying you, or someone you know, you should get help from a GP.
Web: https://www.nhs.uk/conditions/dementia/diagnosis/
The Alzheimer's Society
Alzheimer’s Society is the UK’s leading dementia charity. We campaign for change, fund research to find a cure and support people living with dementia today.
Web: https://www.alzheimers.org.uk/
The dementia guide: Living well after your diagnosis
Caring for a person with dementia: A practical guide
Tel: Dementia Connect Support Line: 0333 150 3456
Other Key links
Dementia UK - Dementia Helpline (support from dementia specialist admiral nurses): 0800 888 6678
Tide - Together In Dementia Everyday: Telephone: 0151 237 2669 Email: Carers@tide.uk.net
Carers UK- Making life better for carers: Telephone: 020 7378 4999
Self Care
We can’t change our age or our genes, and there is currently no way we can completely prevent dementia. However, there are some simple steps we can all take to help lower our risk.
Risk factors for cardiovascular disease (like high blood pressure and stroke) are also risk factors for dementia, so what is good for your heart is good for your brain. Looking after your health, cutting out smoking and being physically active on a regular basis will help lower your risk of cardiovascular disease. It’s likely you’ll be lowering your risk of dementia too, particularly vascular dementia and Alzheimer’s disease.
For good heart health:
- don’t smoke
- keep cholesterol and blood pressure under control
- be active and exercise regularly
- maintain a healthy weight
- eat a healthy balanced diet
- drink fewer than 14 units of alcohol per week.
Web: https://www.alzheimersresearchuk.org/dementia-information/reducing-the-risk/
Herbert Protocol
The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.
Carers and / or relatives and friends can complete a form in advance, including important information about the missing individual such as the contact numbers, medication needed, locations the person was last seen and so forth also a photograph can be provided.
West Yorkshire Police - The Herbert Protocol Missing Person Incident Form | West Yorkshire Police - For patients known to wander
South Yorkshire Police - Herbert Protocol - SYP (southyorks.police.uk)
North Yorkshire Police - Dementia and the Herbert Protocol - North Yorkshire Police | North Yorkshire Police
Humberside Police - The Herbert Protocol | Humberside Police
Please see below for more information and contact details in your local area.
Local Support Services
Making Space | Barnsley Carers Service
Barnsley Carers Service is a new, free to access service, here to support you in your role as an unpaid carer. Their staff are based in community venues right across Barnsley – please get in touch to find out details of support available near you.
Tel: 01226 288772
Web: Making Space
Email: Barnsleycarers@makingspace.co.uk
Address: Priory Campus, Pontefract Road, Barnsley, South Yorkshire S71 5PN
South Yorkshire Police
Herbert Protocol - SYP (southyorks.police.uk)- The Herbert Protocol is an initiative introduced by West Yorkshire Police and other agencies which encourages carers to compile useful information which could be used in the event of a vulnerable person going missing.
Carers, family members and friends can complete, in advance, a form recording all vital details, such as medication required, mobile numbers, places previously located, a photograph etc. In the event of your family member or friend going missing, the form can be easily sent or handed to the police to reduce the time taken in gathering this information.
Web: Herbert Protocol - SYP (southyorks.police.uk)
Crossroad for carers
Crossroads Caring for Carers is a professional well respected charity, established in 1993 to provide direct support services to carers and the people they care for across the Barnsley Borough.
Tel: 01226 731094
Web: - Crossroads Caring for Carers (crossroadsbarnsley.org)
Email: JosephD@crossroadsbsly.co.uk or JulieG@crossroadsbsly.co.uk
Address: Maple House Maple Estate, Barnsley, S75 2BL
Barnsley Independent Alzheimer’s and Dementia Support
BIADS is an organisation formed by Barnsley people to provide support to those who have any form of dementia and their families and friends.
Tel: 01226 280057
Web: BIADS | Help for today - Hope for tomorrow
Email: biads@btconnect.com
Address: BIADS' Dementia Support Centre, Joseph Exley House, Dean Street, Barnsley, South Yorkshire, S70 6EX
Self-care and National Support Services
Self Care
There is a wealth of information and ways to prevent falls on the following websites
- Saga - Discover ways to stay fit at https://www.saga.co.uk/magazine/health-wellbeing/wellbeing/falls-guide
- Age Uk - Information on falls prevention, exercise classes and handyman services in some areas. Call free on 0800 169 6565 or see https://www.ageuk.org.uk/information-advice/health-wellbeing/fitness/falls-prevention/
- The effective assessment of an individual’s risk of a fall would be a multifactorial intervention considering falls history, visual impairment etc. This assessment would enable the referral of an individual to effective interventions targeted at specific risk factors
- Your GP may carry out some simple tests to check your balance. They can also review any medicines you're taking, in case their side effects may increase your risk of falling. Your GP may also recommend:
- having a sight test if you're having problems with your vision, even if you already wear glasses
- having an electrocardiogram (ECG) and checking your blood pressure while lying and standing
- requesting a home hazard assessment, where a healthcare professional visits your home to identify potential hazards and offer
- advice doing exercises to improve your strength and balance (try some exercises for older people)
- NHS Choices - Find this leaflet and other resources at https://www.nhs.uk/live-well/healthy-body/keep-your-bones-strong-over-65/
Local Support Services
Live Well Barnsley
A full range of services can be found on the Live Well Barnsley website
Web: https://www.livewellbarnsley.co.uk/
Chair Based Exercises and Healthy Bones (classes around Barnsley)
When people have major health issues in their lives, it is important that Physical Activity Practitioners work with them to develop an appropriate physical activity programme to enable them to have greater control of their illness or disease and increase their physical activity levels. This activity should be a constant feature of the individual’s lifestyle and not just a short burst.
We hold many classes in community settings throughout the Barnsley area that happen on an ongoing basis. Many GPs refer patients to us and the difference that we make to their lives is amazing. We are able to accommodate and recommend appropriate exercises specific to individuals and Bronia is a qualified Level 4 exercise specialist. Activities include posture stability/falls prevention for conditions such as arthritis, osteoporosis, Parkinsons, MS and those who have suffered a stroke.
All exercises are tailored to the individual, and include options like movement to music, tai chi, chair based exercises suitable for people with dementia.
Tel: 07895 380615
Email: bronia@healthy-bones.co.uk
South West Yorkshire Partnership NHS Foundation Trust
Equipment, adaptation and sensory impairment service.
Tel: 01226 775800
Web: https://www.livewellbarnsley.co.uk/directory/equipment-adaptation-and-sensory-impairment-service/
The service provides assistance to people with physical and/or sensory disabilities. We help people make the most of their abilities to remain as independent as possible in their own homes. We provide advice and information, assistance with obtaining specialist equipment, assistance with adaptations to the home, advice regarding moving and handling, mobility training for people with visual impairment.
My Best Life Barnsley - (GP Referral Only)
Our advisors work with people to connect them with local non-medical support. They can visit you at home, or wherever you feel
most comfortable, at a time that suits you best – including evenings and weekends They’ll work with you to put together your own action plan that can help with a range of things, including:
• Improve mental wellbeing
• Manage your physical health and symptoms
• Lead a healthier lifestyle
• Improve your home environment
• Get involved in your local community
• Maximise your income and access benefits
• Find work, training and volunteering opportunities
Self-care and National Support Services
Self Care
- The Public Health England 'One You' Website contains a wealth of information on different food choices and healthy recipes
- Visit the healthy eating page on the 'Change for Life' website which has loads of great information about food and drink swaps for a healthier diet.
- Try the new 'Be Food Smart app'! See how much sugar, sat fat and salt is really inside your food and drink - just by scanning the barcode from your mobile phone, Android and Iphone Apps available.
- Visit the recipes page on 'Change for Life' has a extensive list of recipes for breakfast, lunch, dinner and lunchboxes!
- NHS Choices has a useful list of tips on how to add your 5 a day into your daily meals
Local Support Services
Change for Life
The Change for Life services runs programme for children and adults which help people to lose weight. The service will work with you to make small and realistic changes. Please be aware that there is a criteria for this service.
The service is delivered at multiple venues across the Borough. The website also has top tips for changes you to make at home.
Tel: 01226 737060
Self-care and National Support Services
If you think the person you are concerned about is in immediate danger or needs urgent care, please call 999.
Whilst there are some amazing national services available, we recommend a local first approach. A list of local services can be found at the foot of this text
Street Link is a national service which can be used by members of the public if they see people sleeping rough. Referrals can be made using the hotline (0300 500 0914) or online at Street Link.
This service aims to connect rough sleepers with appropriate services, both statutory and voluntary. Local resources for rough sleepers vary greatly across the country. They can include day centres, contact and assessment teams, soup kitchens and soup runs. Details of such resources can often be obtained by contacting local authorities.
Street assessment teams give rough sleepers information about available health care, night shelters and hostels, and other resources for homeless people. Some hostels and night shelters will only take referrals from a contact and assessment team worker. Some outreach teams will work with people on a long-term basis.
Information on over 9,000 services - hostels, day centres and other advice and support services for homeless people and those at risk of homelessness can be found at: www.homelessuk.org/
Not sure which local authority area to choose? If you know a postcode you can check which local authority area here.
Local Support Services
Barnsley
Barnsley MBC - Housing Options Team
The website has lots of links to other useful websites, including the Duty to Refer process.
Tel: 01226 773870 or freephone 08081963530.
The Housing Options team are based at the Civic Hall, Eldon Street, Barnsley and are open Monday, Tuesday and Thursday from 10am to 5pm, Wednesday from 10.30am to 5pm and Friday from 10am to 4.30pm. You don't need an appointment.
To get help for anyone sleeping rough:
- phone the Housing Options team on (01226) 773870 during office hours
- out of hours you can phone (01226) 787789
- or visit Streetlink
Email: adviceservices@barnsley.gov.uk
Web: https://www.barnsley.gov.uk/services/housing/homeless-and-housing-advice/
Self-care and National Support Services
Give reassurances that there are lots of sources of support
If you are worried that this person is in crisis, please see section for Suicide Prevention
If no immediate risk take the following steps:
Encourage them to ring:
Samaritans - (All age groups)
Tel: 116 123, open 24 hours a day.
Papyrus - (Young people)
Tel: 0800 068 41 41
Text: 07786209697
Email: pat@papyrus-uk.org
Opening hours
Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
SELF CARE
- Encourage the person to contact their GP. Their GP will be able support the person in many ways
- Mind 'The charity for better mental health' has an extensive range of self help resources available
- The NHS have has a range of self-help tools available
- Andy's Man Club provides a weekly talking group, a place for men to come together in a safe environment to talk about issues/problems they be have faced or currently been facing. Meetings take place regularly in different locations across the region, where applicable these can be found in the local support and contact details section.
- For Men -CALM (Campaign Against Living Miserably) offer accredited, confidential and free support to men anywhere in the UK through a helpline and web and webchat service. They talk through any issue with you and offer support, advice and signposting.
Coronavirus (Covid-19) and your mental wellbeing
Information and Support from the Mental Health Charity Mind. You might be worried about coronavirus (also known as COVID-19) and how it could affect your life. This may include being asked to stay at home or avoid other people.
This might feel difficult or stressful. But there are lots of things you can try that could help your wellbeing.
Website: https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/#collapse28d18
Every Mind Matters
‘Every Mind Matters’ is the first national mental health campaign from Public Health England
- It’s an NHS-approved digital hub full of expert advice and practical tips to achieve good mental health
- It also has a free NHS-approved online tool - ‘Your Mind Plan’ to help us:
- deal with stress
- boost our mood
- improve our sleep
- feel more in control.
Search online for 'Every Mind Matters'
https://www.nhs.uk/oneyou/every-mind-matters/
Support Services - Adults
Adults can self-refer to Improving Access to Psychological Therapies (IAPT) services. IAPT is a national NHS programme, which offers evidence based psychological therapies or interventions approved by the National Institute of Health and Clinical Excellence (NICE). IAPT is primarily for treating people with mild to moderate mental health issues such as anxiety disorders, depression and post-traumatic stress disorder.
IAPT treatments are delivered via a stepped care model where patients are initially offered low intensity therapies, such as computerised cognitive behavioural therapy (cCBT) and guided self-help. If these treatments are unsuccessful, or not appropriate for individuals, higher intensity therapies are utilised and include one to one cognitive behavioural therapy (CBT) or interpersonal therapy (IPT). Please see local support and contact details for further information.
Support Services - Veterans
Veterans Combat Stress is the UK's leading mental health charity for veterans. They offer free, confidential 24-hour support to Service and ex-Service personnel who are experiencing mental health issues, including feeling suicidal.
Tel: 0800 138 1619
Web: https://www.combatstress.org.uk/help-you
Support Services - Perinatal
PANDAS Foundation
The PANDAS Foundation is here to help support and advise any parent who is experiencing a perinatal mental illness. We are also here to inform and guide family members, carers, friends and employers as to how they can support someone who is suffering.
Tel: 0843 2898401 (0900 - 2000 hrs, 7 days per week)
Web: http://www.pandasfoundation.org.uk/
Support Services - Carers
The Carers Trust
It is important that you take care of your own health, even if you are busy looking after someone else's health. Being healthy is not only important for you, but it also helps the person you care after too. The website contains some helpful guides on relationship management and information on self-care and respite care.
Support Services - Children and Young People
Children and Young People can contact the 'The Mix which is a leading support service that can help young people to take on any challenge they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs.
- Tel: 0808 0808 4994 (Freephone)
- Web: http://www.themix.org.uk/
For Parents
YoungMinds run a free, confidential parents helpline, which parents/careers can call if they are worried about how a child or young person is feeling or behaving. They also run a group called Parents Say, for parents whose children are accessing Child and Adolescent Mental Health Services.
Web: https://youngminds.org.uk/
Talk about the Five Ways to Wellbeing. The mental health equivalent to the dietary advice to have ‘5 a day’ fruit and vegetables for physical health.
1. Connect - With the people around you. With family, friends, colleagues and neighbours. At home, work, school or in your local community.
- As being well connected is good for your mental wellbeing… Is there anything you could be doing more of?
- Can you think of connections that you would like to make or remake?
2. Be Active - Go for a walk or run. Step outside. Cycle. Play a game. Garden. Dance. Exercising makes you feel good. Most importantly, discover a physical activity that you enjoy; one that suits your level of mobility and fitness.
- What activities do you engage in on a regular basis? How would I like to develop this?
- Are there any minor adjustments you can make in your life that can help you to be more active?
3. Take Notice - Be curious. Catch sight of the beautiful. Remark on the unusual. Notice the changing seasons. Savour the moment, whether you are on a train, eating lunch or talking to friends.
- How can you practice slowing down and pausing more often?
- What difference will incorporating this into your daily life make?
4. Keep Learning - Try something new. Rediscover an old interest. Sign up for that course. Take on a different responsibility at work. Fix a bike. Learn to play an instrument or how to cook your favourite food. Set a challenge you will enjoy achieving.
- What would you like to learn about? What interests you? What do you value? What would you find useful?
- What do you need to do to make learning something you look forward to?
5. Give - Do something nice for a friend, or a stranger. Thank someone. Smile. Volunteer your time. Join a community group. Look out, as well as in.
- Do you notice what it’s like for you when you give to others?
- What else could you give others that you hadn’t thought of before?
Local Support Services
In an emergency or if someone is in immediate risk of serious harm or injury contact the emergency services. Telephone 999.
Improving Access to Psychological Therapies (IAPT) Services
South West Yorkshire Partnership NHS Foundation Trust - (Self Referral or GP)
The mental health access team provide access to psychological therapy and recovery focused treatment for people with mild to moderate anxiety and depression
Tel: 01226 644900
Web: http://www.southwestyorkshire.nhs.uk/our-services/directory/barnsley-mental-health-access-team/
Rotherham and Barnsley Mind 1:1 Counselling/Anger Management
Mind is able to offer Counselling and Anger Management sessions with qualified therapists. This is a paid for service, rates depending on your incomeRotherham & Barnsley Mind is an independent local provider of high quality mental health services in Rotherham, Barnsley and its surrounding areas
Tel: 01709 919929 or Barnsley on 01226 211188.
Web: http://www.rbmind.co.uk
Tads Wellbeing Centre - (Children & Young People)
Tel: 01226 872120
Text: Young Person Confidential Line 07541301982
Web: http://www.tadsbarnsley.co.uk/
Self-care and National Support Services
Self Care
- If you don't do anything, do something. if exercise didn’t involve a whole lot of self-motivation and actual physical activity, but instead came in a pill, it would be hailed immediately as “a wonder drug” such are the health benefits involved.
- Public Health England's One You campaign supports adults by encouraging physical activity at a local level. A range of personalised tools are available via the How Are You online quiz, which has been completed by over 1 million people since it launched in March 2016.
- The 'One You' Couch to 5k phone app has been designed to help get people off the couch and running in just 9 weeks.
- The 'One You' Active 10 phone app show you how how much brisk walking you do and helps to show you how you can fit a ten minute brisk walk into your day. It breaks this brisk walking down into manageable chunks of ten minutes and encourages at least one session every day (which equates to 70 minutes a week). Users can set their own goals and the app encourages people to progress up to 30 brisk minutes of walking per day, to meet the 150 minutes recommended by the Chief Medical Officer
- Why not join a Parkrun in your local area? Did you know that one of the best things about Parkrun and Junior Park run is that you can run, or jog or walk entirely at your own pace. This makes it accessible for those who never could envisage running 2k or 5k and creates an environment where people feel welcome. For those who don’t wish to run, jog or walk there is always the opportunity to volunteer to support your local Parkrun. There is probably a Parkrun local to you…visit http://www.parkrun.org.uk/ for more information.
Local Support Services
Sport & Active Recreation - Barnsley Council
We provide help for individuals, local clubs and organisations in Barnsley by offering a signposting service for funding, inclusive clubs, and training courses. We want to get more people involved in sport and active recreation and close the gap in health inequalities.
Walk Well Barnsley
Free guide led health walks suitable for all, particularly those with long term health conditions.
Tel: Hannah Burton- walk Coordinator on 07917650091 / 01226 730433
Website: https://www.walkingforhealth.org.uk/walkfinder/yorkshire-and-humber/walk-well-barnsley
Barnsley Leisure Card
Barnsley Leisure Card allows eligible groups of Barnsley residents to get money off sport and leisure activities in Barnsley, Rotherham, Sheffield, Doncaster and Wakefield.
For more info and eligibility criteria follow: https://www.barnsley.gov.uk/services/sports-and-leisure/barnsley-leisure-card/
Barnsley Premier Leisure
BPL is a not-for-profit social enterprise and charitable company delivering affordable, value for money health, sport and leisure facilities and activities across Barnsley.
Tel: 01226 730060
Web: - https://www.bpl.org.uk/
Parkrun - Barnsley in Locke Park
Why not join a Parkrun in Barnsley? Did you know that one of the best things about Parkrun and Junior Park run is that you can run, or jog or walk entirely at your own pace. This makes it accessible for those who never could envisage running 2k or 5k and creates an environment where people feel welcome. For those who don’t wish to run, jog or walk there is always the opportunity to volunteer to support your local Parkrun. There is probably a Parkrun local to you…visit http://www.parkrun.org.uk/ for more information.
Self-care and National Support Services
- Problem gambling is often described as a hidden addiction and some people may have gone to great lengths to hide this. Where the person has highlighted that problem gambling may be affecting them and/or the people around them.
Give reassurances that there are lots of sources of support
Northern Gambling Service
We’re here to provide specialist addiction therapy and recovery to people affected by gambling addiction, as well as those with mental health problems such as depression, anxiety, trauma, and suicidal feelings. We also provide intervention to people close to those with gambling addiction, such as family, partners, and carers.
We’re a clinical team made up of psychologists, therapists, psychiatrists, and mental health nurses. There is also access to experts by experience, who have recovered from gambling addiction. We are based in Leeds, Sunderland and Manchester
Tel: 0300 300 1490
Email: referral.ngs@nhs.net
Web: https://www.leedsandyorkpft.nhs.uk/our-services/northern-gambling-service/
BeGambleAware
The BeGambleAware website has a short series of questions you can complete if you are concerned about your gambling. This has direct link to help, support and advice about problem gambling. The National Gambling Helpline can be contact on 0808 8020 133
Web: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
The National Gambling Helpline
Tel: 0808 8020 133
The Helpline provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. (Available 8am to midnight, seven days a week, 365 days a year).
The NetLine provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. The NetLine is an online text ‘chat’ service, where the ‘caller’ and advisor talk by typing to each other. This is offered on a one to one basis. The service can accessed via a smartphone, tablet, laptop or desktop PC. As well as reading what the adviser types, the adviser can also send the caller documents and links to read later. (Available 8am to midnight, seven days a week, 365 days a year on the GamCare website).
The GamCare Forum is an online message board, providing a safe and secure space for users (who may be gamblers or their partners, friends and family) to share experiences, thoughts and feelings about problem gambling. Although the Forum is moderated by the GamCare Team, it is designed first and foremost for people to come together in similar situations, working through similar concerns and problems. (Available 24/7 via the GamCare website, 365 days a year).
We run regular sessions in the GamCare online Chatroom, where users can use live text chat to talk about issues related to problem gambling. Our Chatroom is a welcoming, friendly, safe and supportive environment. Each session is moderated by a GamCare Adviser, who is welcoming and on hand to ensure everyone is supported.
GamCare Treatment Services:
GamCare provides local services for people concerned about their own gambling and for people affected by someone else’s gambling.
People can refer themselves or be referred by another professional. Following assessment we provide individually tailored support through 1-1 sessions and groups or courses. We work holistically to enhance opportunities for people to make changes in their own gambling. We support affected others by providing a safe space for them to recognise and increase their coping skills.
GamCare Youth Services
Young people may be problem gamblers themselves or affected by another person’s gambling. Our full treatment services are offered to anyone 16 years or older, available through our regional partner networks.
Young people of any age can speak to our specially trained advisers on our helpline and net line and use our information and activities on bigdeal.org.uk
As of April 2018, GamCare will have a Youth Outreach Hub in Hull and the surrounding areas. This will offer free workshops for schools and youth groups, and free CPD training for youth-facing professionals.
Tel: 0808 8020 133
Web: https://www.bigdeal.org.uk
Youth Outreach: http://www.gamcare.org.uk/register-young-people-training
Gamblers Anonymous
Runs local support groups for people with gambling addictions and advocates the same 12-step approach to recovery as Alcoholics Anonymous. Gamblers Anonymous also offers help and support via their website, including a forum, chat room and literature. Anyone who is seeking help for gambling addiction is able to attend meetings.
Web: https://www.gamblersanonymous.org.uk/
Gam-Anon
Is an organisation dedicated to supporting the husbands, wives, partners, relatives or close friends of someone with a gambling problem who have also been affected by the problem. Like Gamblers Anonymous, meetings are held throughout the country, with online support also available.
Tel: 08700 50 88 80
Where the person has indicated that problem gambling may be affecting their physical and mental health and wellbeing. (This could include anxiety/depression, low mood, stress, use of alcohol as a coping mechanism etc)
- Encourage the person to contact their GP. Their GP will be able support the person in many ways whilst they seek help for any associated gambling problems.
- MECC Link has dedicated content for a range of national and local support services for Mental and Physical Health.
- If you believe the person is highly destressed or in crisis, consider offering details for Samaritans as a safe place to talk any time they like.
- Samaritans - (All age groups)
- Tel: 116 123, open 24 hours a day.
Where the person has indicated debt or financial concerns as an additional factor
Debt advice - Citizens Advice
Citizens Advice offers free, independent, confidential and impartial debt advice through their web chat service.
Tel: 0300 330 1313
Web: www.citizensadvice.org.uk/debt-and-money
Debt advice - Step Change Charity
StepChange Debt Remedy provides expert advice, budget support and solutions to help someone manage their debts.
Tel: 0800 138 1111, Mon-Fri 8am-8pm, Sat 8am-4pm
Web: http://www.stepchange.org
Where the personal has indicated that they would like more information on self-exclusion from bookmakers or online gambling sites.
National self-exclusion schemes
New multi-operator schemes are being introduced across the five main sectors of the gambling industry to allow you to exclude yourself from each of those forms of gambling across the whole of Great Britain.
Web: http://optintoselfexclude.info/
Individual gambling sectors self-exclusion schemes
(Bookmakers, Casinos’, Bingo venues and Arcades also offer exclusion schemed for more information click the link below:
Web: https://www.begambleaware.org/stay-in-control/how-to-self-exclude/
Online sector self-exclusion and blocking software
If you want to self-exclude from an online (remote) gambling company then you will need to contact each of the companies with which you hold an account. This can usually be done on the responsible gambling pages of the website. You can also get email addresses and telephone numbers for online gambling companies that are part of the Remote Gambling Association here
If you are worried about online gambling then you can download a 'site blocker', which can block access to on line gambling sites. You can find further information on blocking software here
Local Support Services
Gamcare offers localised treatment via a network of partner organisations, for which Gamcare is the lead. All partners work to the same model of care and offer comparable services
Krysallis
Krysallis provide specialist counselling for problem gamblers and their families on behalf of GamCare. GamCare counselling is available to anyone who feels they have a gambling problem, and also to anyone who is affected by the impact of gambling, for example family members of gamblers. We also offer counselling for couples
Tel: 01423 857939
Web: http://www.krysallis.org.uk/request-gamcare-counselling.html
Self-care and National Support Services
Self Care
- For information about sexual health and contraception visit the FPA sexual health charity website www.fpa.org.uk or the sexual health pages of www.nhs.uk
- You can call the national sexual health helpline free on 0300 123 7123. Calls will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
- Posters and leaflets can be ordered through the NCSP website or more information can be found via NHS choices
Local Support Services
Spectrum Community Health - Gateway Clinic
In order to protect patients, staff and members of the public during the current outbreak of Coronavirus, Spectrum Community Health is now running a reduced service. These changes are in line with national guidance and are vital to ensure that vulnerable patients are protected from Covid-19.
Gateway Plaza Clinic is operating telephone appointments during the hours below.
The Gateway Clinic combines sexual health and contraceptive services to provide a full service for all your sexual health needs.
Our clinic offers:
Contraception services: We can provide all methods of contraception including: Emergency contraception Long acting reversible contraception (coils, ‘depo’ contraceptive injections and implants) Oral contraceptive pills Vaginal contraceptive rings.
STI Treatment: We also provide a range of services for the prevention and treatment of sexually transmitted infections (STIs), including: Chlamydia & gonorrhoea screening HIV & syphilis testing, including 20 minute tests. Hepatitis B vaccinations.
We offer a young peoples' walk in clinic with advice and support for under 19yrs and we also offer C Card registration and distribution and including free condom
Tel: 0800 055 6442
Web: http://spectrumhealth.org.uk/services/sexual-health/find-clinic
Self-care and National Support Services
NATIONAL SUPPORT
- Call the free Smokefree National Helpline to speak to a trained, expert adviser on 0300 123 1044. All lines are open Monday to Friday 9am to 8pm and Saturday and Sunday 11am to 4pm*.
- Smokefree has lots of free support this includes a smartphone app, email programme or text messages that will keep you focused wherever you are.
- You can also speak to your doctor, pharmacy team or local Stop Smoking Service for expert advice on stop smoking medicines.
SELF CARE
- Download the NHS Smokefree app from itunes or google play
- Get further information from the National Health Service www.nhs.uk/quit
- Consider using e-cigarettes to stop smoking
- Millions have used Smokefree support to help them stop smoking. Choose from an app, email, SMS and face-to-face guidance.
Emphasise that quitting will the best thing they will ever do and the NHS Smokefree service can provide the friendly and helpful support they need to quit for good
Local Support Services
Yorkshire Smokefree Barnsley
During the current Covid-19 (Coronavirus) we are all working from home at the moment and providing stop smoking appointments over the phone with vouchers for free NRT or Champix being posted to clients.
If you would like any help or information you can just call 01226 644364 to make a referral.
Smokers in Barnsley can choose to pick and mix their support from:
- face to face support in a local and convenient quit shop
- telephone support from trained advisors, available seven days a week with extended opening hours
- online support using Yorkshire Smokefree’s innovative online quit tool which is available 24/7
Tel: Landline 0800 612 011 or Mobile 0330 660 1166
Website: http://yorkshiresmokefree.nhs.uk
Self-care and National Support Services
Self Care
Although most people need some kind of social contact to maintain good mental health, everyone has different social needs. The person may be someone who is content with a few close friends, or they may need a large group of varied acquaintances to feel satisfied.
State that the simplest way to ease feelings of loneliness can be to try to meet more, or different, people.
- Can they think of anything they are interested in, a class or a group they have heard of, that could help connect them with new people? See Useful contacts for ideas of how to find groups. The Red Cross Connecting Communities team can help you connect with your local community and meet new friends.
- Volunteering is a good way of meeting people. Helping others can also really help improve mental health. See useful contacts for organisations that can help someone find local volunteering opportunities.
- Join an online community. See useful contacts for some suggestions.
The Coronavirus (Covid-19) and Loneliness, What can you do to support people in your local community?
It is particularly important for people who
- are 70 or over
- have a long-term condition
- are pregnant
- have a weakened immune system
People in these groups have been asked to apply social distancing, you can support people who are doing this by asking if you could:
Pick up shopping, drop off a letter to post, collect a prescription, give a them a friendly call, or even add them to a local community What's app group. We have collated a range of resources which can be found on the Yorkshire and Humber Public Health Network Website
https://www.yhphnetwork.co.uk/links-and-resources/social-isolation-and-loneliness/covid-19-kindness/
Contact Cards
Help your neighbours - #viralkindness contact card
Facebook groups
Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid
Website: https://covidmutualaid.org/
Loneliness in Older People
- The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call 0800 470 8090. The Silver Line can also put you in contact with community activities in your local area
- Age UK has a befriending service to support loneliness in later life, this is where a volunteer visits an older person once a week in their own home. There is also telephone befriending Telephone befriending, where a volunteer befriender will phone an older person.
- NHS Choices has a range of advice on Loneliness including volunteering, continuing education and how to engage with social media and computers.
Loneliness in Younger People
- It is recognised that Loneliness is not something that is exclusive to older adult, indeed many younger adults in particular can experience loneliness and a recent report from the office for national statistics highlighted Britain as the loneliness capital of Europe.
- Whilst on the outside young people can be very well connected on social media but if this replaces face-to-face contact then it can add to a feeling of loneliness. Some people also present an idealised version of themselves online and we expect to have social lives like those portrayed in the media.
- Helplines can reduce loneliness, at least in the short term
- The Samaritans are available around the clock, 24 hours a day, 365 days a year. This number is FREE to call on 116 123
- Get Connected is a free confidential helpline for young people, where people can seek help with emotional and mental health issues often linked to loneliness.
- There are also support services on websites such as Mind's that can remind you you're not alone.
- It doesn’t really matter who you talk to first. Some ideas would include: a friend, family member, anonymous listening service like Nightline or the Samaritans, student union welfare rep, personal tutor, students support services staff member, counsellor, or doctor. Decide who is the best person for you to talk to first. Be realistic about what each person can offer. If it doesn’t work out, try someone else. Talk to more than one person.
Local Support Services
Age UK - Barnsley
Come along to one of our groups or clubs where we offer support, help and advice or just a place where you can be with like minded people or people in similar situations as yourself.
Tel: 01226 776820 We are open Monday to Friday 9.30am - 3.30pm
Web: https://www.ageuk.org.uk/barnsley/
Men in Sheds Men's Sheds are community spaces for men to connect, converse and create, The activities are often similar to those of garden sheds, for groups of men to enjoy together and could be woodworking, cycle repairs, gardening, furniture renovation etc, depending on what the group is interested in. They are great places to spend time with others making social connections and are supportive of people with long term health conditions.
For more information on the location and contact details for Men's Sheds in your local area see: https://menssheds.org.uk/find-a-shed/
My Best Life Barnsley - (GP Referral Only)
Our advisors work with people to connect them with local non-medical support. They can visit you at home, or wherever you feel
most comfortable, at a time that suits you best – including evenings and weekends They’ll work with you to put together your own action plan that can help with a range of things, including:
• Improve mental wellbeing
• Manage your physical health and symptoms
• Lead a healthier lifestyle
• Improve your home environment
• Get involved in your local community
• Maximise your income and access benefits
• Find work, training and volunteering opportunities
Self-care and National Support Services
National Support Services
NHS Stay well this Winter
Cold weather can be seriously bad for your health. That's why it's important to look after yourself, especially during the winter. If you start to feel unwell, even if it's a cough or a cold, don't wait until it gets more serious. Seek advice from your pharmacist.
Web: https://www.nhs.uk/staywell/
Self Care
Staying Warm
Age UK have produced a great that explains what you can do to get yourself and your home ready for winter, as well as where to go for more information and support. Download the guide from the link below
Eating Well
Make sure you have hot meals and drinks regularly throughout the day to keep yourself warm, and keep active in the home if you can.
Visit NHS Choices for further ideas and information.
Wear warm clothes
Wrap up warm, inside and out. Layering clothing helps you stay warm as air is trapped between layers, keeping you insulated. Wearing layers of cotton or fleecy clothes is particularly effective.
Wear shoes with a good grip if you need to go outside and wear a hat or head scarf. If possible, stay inside during a cold spell if you have heart or respiratory problems. When indoors, wear well-fitting slippers with fleecy linings to keep your feet warm and to help prevent falls.
To keep warm when inside you could try:
- using a covered hot water bottle or electric blanket (but not at the same time!) to keep warm in bed
- wearing bed socks and warm night clothes
Keeping your home warm
Cold homes have a significant impact on your health. One of the best ways of keeping yourself well during winter is to stay warm.
If you have reduced mobility, are aged 65 or over, or have a health condition such as heart or lung disease, you should:
- heat your home to at least 18oC
- keep your bedroom at 18oC all night
If you're aged under 65 and healthy, you can safely heat your home to cooler than 18oC as long as you're comfortable.
Reducing fuel bills
See more about affordable warmth
Cold weather benefits
Winter Fuel Payment
If you were born on or before 5 November 1953 you could get between £100 and £300 to help you pay your heating bills. You usually get a winter fuel payment automatically if you are eligible.
Web:
Warm Home Discount Scheme
You could get £140 off your electricity bill if you either receive the guarantee credit element of pension credit, or
you’re on a low income and meet your energy supplier’s criteria for the scheme
Cold Weather Payment
You may get a cold weather payment if you’re getting certain benefits. You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below for 7 consecutive days. You’ll get £25 for each 7 day period of very cold weather between 1 November and 31 March.
Staying Safe
Prevent falls in winter weather
One of the biggest risks from wintry weather is falling, particularly among older adults. Icy conditions make it harder to stay on your feet, and the cold may cause us to limit our activity, which can lead to loss of strength and balance.
- Here are some tips to help prevent falls:
- Wrap up to stay warm but make sure you can see in all directions and move easily and freely.
- Wear sturdy shoes or boots with treads, even if you're just going out to get the newspaper.
- Do some light stretching before you venture out; it will make you physically more able to prevent a fall.
- Avoid walking on surfaces that may be icy if you can. If you can't, slow down, shorten your stride, walk with feet pointed out slightly and knees gently bent to improve grip and balance.
- Snow can hide curbs and uneven surfaces. If you can't see where your foot will land, find another way.
- Replace worn rubber ferrules on walking sticks, walking frames and crutches but remember that brakes on wheeled walkers may not be as effective on icy pavements so avoid unsalted ramps and slopes.
- Dry off shoes, sticks, crutches and walking frames as soon as you get indoors. Wet shoes on dry surfaces are just as dangerous as dry shoes on wet surfaces.
- Carry a cleaning cloth and stop immediately to clean your glasses if they fog up going from outdoors to indoors.
- Ask shops and your local council about options that might make it safer for you when conditions are bad e.g. delivering to your home or collecting the bin from beside your house instead of the end of your drive
- When in doubt, don't risk it. Ask for help if you don't feel safe doing something.
Local Support Services
Stay Well This Winter
Self-care and National Support Services
If you’re worried that someone is at immediate risk of taking their own life then phone 999, you should stay with that person until help arrives. Do not put your own safety at risk by getting physically involved.
If no immediate risk take the following steps:
Encourage them to ring:
Samaritans - (All age groups)
Tel: 116 123, open 24 hours a day.
Papyrus - (Young people)
Tel: 0800 068 41 41
Text: 07786209697
Email: pat@papyrus-uk.org
Opening hours
Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
Other options include:
- contact their GP for an emergency appointment or call the out of hours service.
- call their Mental Health worker, if they have one.
- call their social worker or key worker, if they have one
- encourage to re-engage with mental health services if already engaged
- go through their Safety Plan with them
If they don’t want help, don’t push them. Sometimes it’s easy to want to try and fix a person’s problems, or give them advice but try and at least leave a couple of key telephone numbers with them for Samaritans any local support numbers for their area (Crisis teams etc).
It’s usually better for people to make their own decisions. Help them think of all the options, but leave the choice to them.
A person may not be suicidal but you may still be concerned
Encourage them to contact their GP, they will be familiar with their medical history and will be able to direct them appropriately which may include a referral to the Primary Care IAPT (Improving Access to Psychological Therapies). IAPT team are skilled in helping people 18 years old and older overcome emotional and mental difficulties like:
• Depression.
• Stress
• Anxiety
• Sleep problems
• Confidence and self-esteem problems
All the local IAPT services are listed under the 'Mental Health' section of MECC Link and can be found within the 'local support and contact details' section.
SELF CARE
- Hub of Hope - Postcode based directory of services
- Mind 'The charity for better mental health' has an extensive range of self help resources available
- The NHS have has a range of self-help tools available
- Andy's Man Club provides a weekly talking groups, a place for men to come together in a safe environment to talk about issues/problems they be have faced or currently been facing. Meeting take place throughout Yorkshire and the Humber
- A range of self-help guides can be accessed from this Mental Health in Manchester website
- A range of self-help techniques is available on the MindWell Leeds website, these include:
- Stress
- Anxiety
- Depression
- Sleep
- Self Harm
- Having a baby
Local Support Services
In an emergency or if someone is in immediate risk of serious harm or injury contact the emergency services. Telephone 999.
Samaritans Barnsley Branch
Tel: 01226 202222 (local call charges apply) / 116123 (free from any phone)
Email: jo@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-barnsley
Address: 77 Pitt Street West, Barnsley, South Yorkshire, S70 1BN
Usual hours open to receive callers at the door:
Monday...10:30 - 12:30
Tuesday...Closed
Wednesday...12:30 - 15:00
Thursday...Closed
Friday...12:30 - 15:00
Saturday...Closed
Sunday...Closed