Covid-19 Support

COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus.

Residents should ensure that all relevant advice provided by the Government, Public Health England and the NHS is followed. This information can be found by using website link below:

Coronavirus (COVID-19): what you need to do - UK Government

NHS Guidance

Covid-19 Vaccines

Community Support Hubs

If you are concerned about someone that is struggling to cope at the moment, or concerned about a friend or neighbour, then help is available through a network of Covid-19 Community Support Hubs.  You can find the contact details on every Covid-19 Community Support Hub in Yorkshire and the Humber in the 'Local Support and Contact' details below.

Mental Health Support

It’s more important than ever to look after your mental health during these times. You can find a range of help support in our Covid-19 support pages.

Support is also available from volunteers in the community support organisations who can put you in touch with people to talk to if you just want a friendly chat.

Bereavement Support

During the global coronavirus pandemic we are facing a tragic loss of life, often under very difficult circumstances.  You can find a range of help support in our Covid-19 support pages.

Very Brief Intervention


We often think about others before we think about ourselves, but before you offer your support for others please consider carefully whether you or your family may be at risk so you can safeguard yourself in the first instance. We want to ensure you are safe and well and also that we are not spreading the virus. 

Assessing whether someone might need help from a local Covid-19 Community Support Hub.  These hubs have been set up to focus on the most vulnerable and to protect the health and wellbeing of people who don’t have anyone who can help them

Do you have someone that can help you with things like shopping, looking after pets or collecting essential items like prescriptions or even having someone to talk to?


Reassure the person that there is help available through a network of community support hubs

What each hub can provide may vary but some can provide the following:

  • shopping deliveries of food or other essentials
  • information about what services are available in your area such as local shopping delivery options
  • collecting and delivering prescriptions
  • caring for pets
  • help for you to get online and using thing like Skype to talk to friends and relatives
  • people to talk to via telephone or video on things like FaceTime or Skype that will avoid physical contact
  • delivering books and magazines or materials to support hobbies such as wool for knitting or art materials

Can I provide you with contact details for your local community support hub or would you like me to contact them on your behalf?



Get a free PCR test to check if you have coronavirus

Use this service to order a test if you have at least one of these 3 coronavirus (COVID-19) symptoms:

  • a high temperature
  • a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed

This is called a PCR test.

You can also use this service if:

  • you’ve been asked to get a test by a local council
  • you’re taking part in a government pilot project
  • you’ve been asked to get a test to confirm a positive result
  • you’ve received an unclear result and were told to get a second test
  • you need to get a test for someone you live with who has symptoms
  • you’re in the National Tactical Response Group

If you have symptoms, you and everyone you live with must immediately self-isolate. Do not leave home until you get your test results, except to post a test kit or for a PCR test appointment.

Book or manage you coronavirus vaccination

Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments.

Who can use this service

You can only use this service if any of the following apply:

  • you are aged 50 or over
  • you are at high risk from coronavirus (clinically extremely vulnerable)
  • you are an eligible frontline health or social care worker
  • you have a condition that puts you at higher risk (clinically vulnerable)
  • you have a learning disability
  • you are a main carer for someone at high risk from coronavirus

You also need to be registered with a GP surgery in England to use this service. You can register with a GP if you do not have one.

Find out more about who is eligible to have a coronavirus vaccination

Help to support the health and wellbeing of people who may need support from a local community support hub

  • See below for details of each local community support hub

Local Support and Contact Details