COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus.
Residents should ensure that all relevant advice provided by the Government, Public Health England and the NHS is followed. This information can be found by using website link below:
Coronavirus (COVID-19): what you need to do - UK Government
Community Support Hubs
If you are concerned about someone that is struggling to cope at the moment, or concerned about a friend or neighbour, then help is available through a network of Covid-19 Community Support Hubs. You can find the contact details on every Covid-19 Community Support Hub in London in the 'Local Support and Contact' details below.
Mental Health Support
It’s more important than ever to look after your mental health during these times. You can find a range of help support in our Covid-19 support pages.
Support is also available from volunteers in the community support organisations who can put you in touch with people to talk to if you just want a friendly chat.
During the global coronavirus pandemic we are facing a tragic loss of life, often under very difficult circumstances. You can find a range of help support in our Covid-19 support pages.
Very Brief Intervention
We often think about others before we think about ourselves, but before you offer your support for others please consider carefully whether you or your family may be at risk so you can safeguard yourself in the first instance. We want to ensure you are safe and well and also that we are not spreading the virus.
Assessing whether someone might need help from a local Covid-19 Community Support Hub. These hubs have been set up to focus on the most vulnerable and to protect the health and wellbeing of people who don’t have anyone who can help them
Do you have someone that can help you with things like shopping, looking after pets or collecting essential items like prescriptions or even having someone to talk to?
There is a range of contact cards available to download from the following link https://www.yhphnetwork.co.uk/links-and-resources/social-isolation-and-loneliness/covid-19-kindness/creating-and-supporting-community-connections/
Please remember is that you MUST stay at least 2 metres (6 feet) away from other people if you are not using contact cards and are you are wanting to check on the wellbeing of neighbours
Reassure the person that there is help available through a network of community support hubs
What each hub can provide may vary but some can provide the following:
- shopping deliveries of food or other essentials
- information about what services are available in your area such as local shopping delivery options
- collecting and delivering prescriptions
- caring for pets
- help for you to get online and using thing like Skype to talk to friends and relatives
- people to talk to via telephone or video on things like FaceTime or Skype that will avoid physical contact
- delivering books and magazines or materials to support hobbies such as wool for knitting or art materials
Can I provide you with contact details for your local community support hub or would you like me to contact them on your behalf?
Help for people who are “shielded” (formerly vulnerable patient list)
People with underlying health conditions need to take even more precautions to protect themselves from the coronavirus and stay at home for 12 weeks, this is known as being shielded.
If someone is in this category the NHS will have sent them a letter or a text message to give them information about accessing support. They need to register with them that they need this support and instructions on how to do this will be included in the letter.
As part of the shielding scheme, parcels of food and other essential items will be delivered directly to the persons doorstep from a national distribution centre.
If the person has not received a letter by Monday 30 March, they should speak to their GP or specialist. Only your GP or specialist medical team can add them to the Shielded Patients List.
For further information visit: https://www.gov.uk/coronavirus-extremely-vulnerable
Help to support the health and wellbeing of people who may need support from a local community support hub
- See below for details of each local community support hub
Local Support and Contact Details
Telephone: 020 8215 3000
Online form: https://eforms.lbbd.gov.uk/2183
Telephone: 0808 281 3210 (Monday to Sunday from 9am to 5pm)
Online form: The online form can be found by clicking Request help and support here
Telephone: 020 3045 5398 (8am to 8pm)
Telephone: 020 8937 1234 (9am to 5pm, Monday to Friday)
Telephone: 020 8313 4484
Online form: https://www.bromley.gov.uk/requestforassistanceform
Telephone: 0207 974 4444 and choose option 9
Online form: https://www.camden.gov.uk/corona-virus
Telephone: 020 7606 3030
Telephone: 020 8604 7787 (Monday to Friday, 9am to 4pm)
Telephone: 020 8825 7170
For helping completing the form call Enfield Council on 020 3821 1966. Lines are open Monday to Friday 9:30am to 4:30pm, and Saturday to Sunday 10am to 2pm.
Telephone: 0800 470 4831 (seven days a week, 8.30 – 6pm)
Online form: https://www.royalgreenwich.gov.uk/xfp/form/526
Telephone: 020 8356 3111 (8am-5pm Monday to Friday)
Online form: https://community.hackney.gov.uk/
Telephone: 0800 917 6994
Telephone: 020 8489 4431
Telephone: 0208 901 2698
Telephone: 0800 368 5201 (Monday to Friday 8.30am to 6pm. Saturday and Sunday 11am to 4pm)
Telephone: 020 3949 5786 (8am to 5.30pm Monday to Friday and 10am to 2pm on weekends)
Telephone: 020 7084 9697
Telephone: Islington helpline on 020 7527 8222 or minicom on 020 7527 1900. (Every day from 9am to 5pm)
Telephone: 020 7361 4326 (9am-5pm, 7 days a week)
General enquiries: email@example.com
Online form: https://rbkcgovuk-self.achieveservice.com/en/AchieveForms/?form_uri=sandbox-publish%3A//AF-Process-a21cadc5-0b23-4ab3-8666-2b2b42f55e84/AF-Stage-8b4914a5-321a-46bd-bfb0-ce127e6c4723/definition.json&redirectlink=/en&cancelRedirectLink=/en&consentMessage=yes
Telephone: 020 8547 5000 (If your request is not urgent please try to call us between 9am to 5pm, Monday to Friday.)
Online form: https://kingston-self.achieveservice.com/AchieveForms/?mode=fill&consentMessage=yes&form_uri=sandbox-publish://AF-Process-93bd3c54-6a0f-436a-9bd1-f86dbdd5d45f/AF-Stage-9574eb25-9894-4b60-867f-24697b198757/definition.json&process=1&process_uri=sandbox-processes://AF-Process-93bd3c54-6a0f-436a-9bd1-f86dbdd5d45f&process_id=AF-Process-93bd3c54-6a0f-436a-9bd1-f86dbdd5d45f
Telephone: 020 7926 2999 (8am to 8pm)
Telephone: 020 8314 3535
Telephone: 020 8685 2272
Telephone: 0208 430 2000
Telephone: 020 8708 5555 (8am to 8pm)
Telephone: 0208 871 6555
Telephone: 020 7525 5000
Telephone: 020 8770 5000, option 6
Online form: https://sutton-self.achieveservice.com/AchieveForms/?mode=fill&consentMessage=yes&form_uri=sandbox-publish://AF-Process-ed1e90fc-d64a-4350-99dc-0b54073cae00/AF-Stage-de70423a-fd39-45b2-afb8-161c84b4fa67/definition.json&process=1&process_uri=sandbox-processes://AF-Process-ed1e90fc-d64a-4350-99dc-0b54073cae00&process_id=AF-Process-ed1e90fc-d64a-4350-99dc-0b54073cae00
Telephone: 020 7364 3030 (Monday to Friday 8am - 8pm, Saturday 10am - 5pm, Sunday 10am - 4pm)
Telephone: 020 8496 3000 (7am to 7pm)
Online form: https://portal.walthamforest.gov.uk/AchieveForms/?mode=fill&consentMessage=yes&form_uri=sandbox-publish://AF-Process-f9897ced-5193-44a6-b0a3-303125253e60/AF-Stage-e27ba03f-4cc4-49a5-a44f-f55233d47b3c/definition.json&process=1&process_uri=sandbox-processes://AF-Process-f9897ced-5193-44a6-b0a3-303125253e60&process_id=AF-Process-f9897ced-5193-44a6-b0a3-303125253e60
Telephone: 0208 871 6555
Telephone: 020 7641 1222 (9am to 6pm, 7 days a week - voicemail will be monitored outside these hours)